1Introduction
6Chapter 5 - Learn From The New Person
2Chapter 1 - Listen Before You Speak
7Chapter 6 - How To Make Small Talk
3Chapter 2 - Use Empathic Skills
8Chapter 7 - Know When Not To Talk
4Chapter 3 - Turn On Your Non-Verbal Detectors
9Chapter 8 - Building Meaningful Relationships
5Chapter 4 - Avoid Making Snap Judgements
10Conclusion