Question 1

How do ElevenReader hours work?

Accepted Answer

Hours give you the flexibility to listen to what you want, when you want. They’re used only when you generate new audio from your personal content—like articles, PDFs, or ePub files you upload.

Hours are spent based on the amount of text characters converted, the voice you select, and the speed at which you listen. The faster speed you listen, the quicker hours will be used in computing text into audio.
Therefore, each plan's hours are based on listening at normal (1.0x) playback speed.
You are not charged for listening to text you’ve already generated into audio and played before.
You are not charged for listening to any of the thousands of free books or feeds in the Explore library.

Question 2

When do ElevenReader hours expire?

Accepted Answer

Free plans get 10 hours that expire and reset every month. Hours you purchase with packs or in your subscription expire after 12 months. This means unused hours from one month’s subscription or purchases will roll over for up to 12 months of available use. ElevenReader will always use the credits that expire soonest first — so you get the most listening time possible.

Question 3

Can I get more hours for referring a friend?

Accepted Answer

Yes! If you refer a friend and they join through your link, both of you will earn hours upon your friend’s successful sign-up. You can find the amount of hours you can earn from inside the app.

Question 4

How does unlimited listening* with the Ultra plan work?

Accepted Answer

The Ultra plan includes the maximum listening time of our subscription plans. It refers to “unlimited” listening time as a reasonable use cap of up to 24 hours of generated audio per calendar day, calculated at normal (1.0x) playback speed - this threshold reflects the maximum reasonable daily listening capacity of an individual user and is designed to preserve platform stability and fair access for all users. Ultra plan hours reset daily and do not roll over. This plan is not able to be shared with other accounts. Violators will be subject to non-refundable suspending or restricting access in cases of excessive use or other misuse.

Question 5

Can I share my ElevenReader account with others?

Accepted Answer

No, we do not currently offer a “Friends & Family Plan.” Therefore, any users found to be account sharing with multiple users or many devices are in violation of the ElevenReader Terms. Violating users will be subject to non-refundable deactivation of their account service.

Question 6

Can I export my audio from ElevenReader?

Accepted Answer

No — audio files can’t be exported from the app. Offline downloads let you listen without an internet connection, but the audio stays within ElevenReader and isn’t shareable or exportable.

Question 7

What happens if I downgrade to the free plan?

Accepted Answer

You can cancel or downgrade anytime before your next billing cycle. When you downgrade, you’ll lose access to paid features like offline downloads and extended listening hours. Any unused subscription hours will remain in your account for up to 12 months, ready to use if you re-subscribe. You’ll automatically switch to the free plan.

Question 8

How do offline downloads work?

Accepted Answer

Offline downloads let you convert text to audio before going offline, so you can listen without an internet connection. Ultra users get 10 downloads per month, also up to 16 hours each. At this time, you can’t download reads longer than 16 hours — but you can split them into smaller parts. All offline downloads are saved in the app and can be played anytime, even without Wi-Fi or data.

Question 9

If I subscribe at a discounted price, will it renew at the same price?

Accepted Answer

Yes — your subscription will renew at the price shown during checkout for the length of your billing cycle (monthly or annual), excluding any one-time discounts or promo codes. If pricing changes in the future, we’ll let you know in advance before your next renewal.

Question 10

Do you offer student, teacher, or non-profit discounts for ElevenReader?

Accepted Answer

We currently do not offer dedicated discounts for students, educators, or non-profit organizations. Check back soon as we launch special discounts.

Question 11

How do I contact support for help with my purchase?

Accepted Answer

For cancelling your subscription or trial: You can cancel your subscription anytime through the platform where you subscribed:

Apple users: Go to Settings > [your name] > Subscriptions.
Google Play users: Open the Play Store > tap your profile icon > Payments & subscriptions > Subscriptions.

For refund requests:If you made your purchase through the App Store or Google Play, refund requests must go through their platforms directly. Check their support pages for the steps: Apple Refunds or Google Play Refunds.

If issues persists: please contact support and we will do our best to help you.

Premium plan monthly price	$11/month	Speechify $29/month	NaturalReader $20.90/month	Audible $14.95/month
Voice selection & quality	800+ lifelike voices included free	Robotic sounding voices for free; 200 premium voices requires paid plan	Robotic sounding voices for free; 130 high-quality voices requires paid plan	1 pre-recorded narration per audiobook
Listen to your imported files	Unlimited listening, 24 hours per day	~16 hours/mo with AI voices	~3 hours/day with AI voices	-
Access to books & articles	Included, no hourly limits to thousands of free books	Included, added +$9.99/mo subscription for premium audiobooks	-	Included, limited free and 1 premium credit per month with the paid plan
Playback controls	Listen at any speed up to 4.0x	Requires paid plan for >1.5x speed	Listen at any speed	Listen at any speed
Multilingual support	30+ languages for free	1 language, English for free	40+ languages for free	Varies by book availability

ElevenReader Ultra

Upgrade your listening

$0

$8.25/month billed annually

ElevenLabs’ text-to-speech app is now available globally

ElevenLabs’ AI Reader app can now narrate text in 32 languages

ElevenLabs launches AI-voiced screen ElevenReader App

The AI narration is damn near the quality of a professional human narration

The most natural-sounding voices, all yours

What users are saying

See the difference for yourself

Stunningly natural text to speech

Transform your reading into lifelike audio

Generate natural-sounding voice for any of your articles, PDFs, docs & eBooks

Hours roll over for up to 12 months

Keep any unused hours you purchased for up to 12 months — no pressure to listen right away

Offline downloads

Save your reads in advance for offline listening without an internet connection

Create AI podcasts & summaries

Turn your reading into AI summaries, created just for you

Access free books and audio articles

Discover free content available in our library with no hourly limits

Works in 32 languages

Experience natural text-to-speech in dozens of languages from across the globe

Frequently asked questions