1What People Are Saying About
98 Implementing Change
21 Understanding Forgiveness
109 Consolidating Your Position
32 “Forgive and Forget?”
1110 Your New Patterns of Behavior
43 What Happens if You Can’t Forget?
12Forgive
54 What is Blame?
13Appendix A: Emergency Contacts
65 Defusing Conflict and Communication
14Bibliography
76 Overcoming Obstacles
15About the Author
87 Designing Your Action Plan
16Index
