6Chapter 3: The Modern Team
28Chapter 23: Induction Done Right
7Chapter 4: Where Team Fits in the Business
29Chapter 24: Training for Performance
8PART 2 — MANAGEMENT -- Building Competency & Productivity
30PART 5 — THE 6 KEYS TO A WINNING TEAM -- The Core Operating System
9Chapter 5: What is Management?
31Chapter 25: The 6 Keys to a Winning Team
10Chapter 6: The Manager’s Real Role
32Chapter 26: Strong Leadership
11Chapter 7: The Management System
33Chapter 27: Common Goal
12Chapter 8: Productivity Systems
34Chapter 28: Rules of the Game
13Chapter 9: Measurement & Performance
35Chapter 29: Action Plan
14Chapter 10: Coaching, Training & Competency
36Chapter 30: Support Risk-Taking
15Chapter 11: Managerial Diseases
37Chapter 31: 100% Involvement & Inclusion
16Chapter 12: The Power of Questions
38PART 6 — SCALING THE TEAM -- From Team to Manager to Leader
17PART 3 — LEADERSHIP -- Passion, Focus & Direction
39Chapter 32: How Teams Scale
18Chapter 13: Management vs Leadership
40Chapter 33: How Managers Scale
19Chapter 14: The Leadership Framework
41Chapter 34: How Leaders Scale
20Chapter 15: The Role of a Leader
42Chapter 35: Outgrowing People
21Chapter 16: The Core Skills of a Leader
43Chapter 36: Building a Business That Runs Without You
22Chapter 17: Building Passion
44Conclusion: Where You Go From Here