Length6h 49m
About this audiobook
Your business can have rising sales while every price, problem and promise still comes back to you. In MASTERY, Brad Sugars shows how to build a profitable business that works when you are not there, giving you the choice to lead, step back or grow. As Step One of the ActionCOACH Business Operating System, the book strengthens four foundations: Destination, Numbers, Time and Delivery. Define the business and life you want. Understand profit, cash, pricing and the numbers behind customer growth. Give your people the time, training and authority to make sound decisions. Deliver a promise customers can trust so they have a reason to return. With Brad’s stories, worked examples and a ninety-day plan, identify the weakness keeping your company dependent on rescue, give the improvement an owner and a measure, and build the control needed for Marketing, Systems, Team, Scale and Freedom. Take action. Get results. Build a business that can grow without making you its permanent bottleneck.
Audiobook details
Rating★★★★ 4.3 (29)
Includes Amazon, Goodreads
GenreBusiness and Economics
Length6 hrs 49 mins
Narrated byRecorded Track
FormatAudiobook
Publish dateOct 6, 2026
LanguageEnglish
Table of contents
1Title Page
2Introduction: A business you can depend on
3Part One: The foundation
4Chapter One: A business that depends on you
5Chapter Two: The four foundations
Show all chaptersShow less
6Part Two: Destination Mastery
7Chapter Three: What is the business for
8Chapter Four: Describe the finished business
9Chapter Five: Give people a destination they can share
10Chapter Six: Bring the future into this week
11Part Three: Numbers Mastery
12Chapter Seven: Know your numbers
13Chapter Eight: Read the financial story
14Chapter Nine: Know what it takes to win
15Chapter Ten: Protect what each sale earns
16Chapter Eleven: Make cash visible before it becomes urgent
17Chapter Twelve: Know your marketing and sales numbers
18Chapter Thirteen: Measure team productivity and customer value
19Chapter Fourteen: Run a numbers review that changes decisions
20Part Four: Time Mastery
21Chapter Fifteen: Find out where everyone’s time goes
22Chapter Sixteen: Turn team time into productive work
23Chapter Seventeen: Delegate the work and develop the judgment
24Chapter Eighteen: Stop being the answer to every question
25Chapter Nineteen: Make productivity a daily discipline
26Part Five: Delivery Mastery
27Chapter Twenty: Define the promise customers can trust
28Chapter Twenty One: Build the capacity to keep the promise
29Chapter Twenty Two: Get it right the first time
30Chapter Twenty Three: Make buying easy
31Chapter Twenty Four: Repeat business is where the profit is
32Chapter Twenty Five: Make consistency the foundation for scale
33Part Six: Integration: Chapter Twenty Six: Run the four areas as one business
34Chapter Twenty Six. Run the four areas as one business.
35Part Seven: Action: Chapter Twenty Seven: Your next ninety days
36Chapter Twenty Seven. Your next ninety days.
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