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Managing the Toxic High Performer
A Manager's Guide to Protecting Your Team From the Star Who Poisons Morale, Setting Standards That Stick, and Deciding When to Keep or Let GoBy Imad Muratspahic
Length3h 2m
About this audiobook
They hit 150% of target. They also make the rest of your team flinch. You keep telling yourself the output is worth it -- until your steadiest, most well-liked person starts updating their resume, and you realize you are quietly losing three good people to keep one difficult one. Managing the Toxic High Performer is built for the exact dilemma that fills manager forums: how do you deal with a star producer who is rude, undermining, or acts untouchable because they know they are valuable -- without torching the numbers you depend on? The usual advice assumes your problem person is a slacker headed for a performance plan. Yours is not. That is what makes this hard, and that is the lane this book owns: not the underperformer, not the first-time-manager basics, but the specific, high-stakes problem of the employee who passes on results and fails on conduct. Inside, you'll learn: Every chapter follows one manager working one real case, with a Quick Reference in the back for the conversation script, the documentation checklist, and the glossary when you need them fast. You already know the output matters. This book is about everything the output has been hiding.
Audiobook details
GenreBusiness and Economics
Length3 hrs 2 mins
Narrated byListen with 1,000+ voices
FormateBook with Audio
Publish dateOct 4, 2026
LanguageEnglish
Table of contents
1Important Notice
2The Star You Can't Afford to Keep
3Chapter 1: Conduct, Not Performance: Why This Problem Breaks the Usual Playbook
4Chapter 2: The True Cost Audit: What the Behavior Is Actually Costing You
5Chapter 3: Know Your Type: Brilliant Jerk, Quiet Underminer, Untouchable
Show all chaptersShow less
6Chapter 4: Name the Behavior: From 'Bad Attitude' to Observable Facts
7Chapter 5: The Behavioral Bar: Standards That Apply to Everyone
8Chapter 6: The Impact Record: Documentation That Holds Up
9Chapter 7: The Standards Conversation: Saying It to Their Face
10Chapter 8: When They Push Back: Defensiveness, Deflection, and the Threat to Walk
11Chapter 9: Protecting the Team While You Work the Problem
12Chapter 10: Getting HR and Your Own Boss on the Same Page
13Chapter 11: Keep or Manage Out: Making the Call Without Pretending It's Free
14Chapter 12: After the Call: Executing the Exit or the Turnaround
15The Team You're Actually Building
16Quick Reference: Scripts, Checklists, and Glossary
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