1Title Page
8Chapter 6: Listen for the Gift, Not the Flaw
2Introduction: The Most Important Conversation You're Avoiding
9Chapter 7: The Six Words That Will Change Your Life
3Chapter 1: Feedback is Fuel, Not a Verdict
10Chapter 8: The Five-Minute Feedback Habit
4Chapter 2: The Psychology of a Threat
11Chapter 9: The Leader's Job
5Chapter 3: The Four-Part Feedback Formula
12Chapter 10: Team-Driven Feedback
6Chapter 4: Beyond "Good Job"
13Conclusion: The Unlocked Team
7Chapter 5: The Seven Deadly Sins of Giving Feedback