About
Summary
This book is for the leader who knows that unresolved conflict is an invisible tax on their team's performance, morale, and innovation. It moves beyond the vague advice to "communicate better" and provides a concrete, step-by-step framework for turning moments of friction into opportunities for growth and trust.
The reader will learn not only how to intervene in disputes, but how to proactively build a team culture where healthy disagreement is welcomed and destructive conflict can't survive.
This is not just a guide to difficult conversations; it's a blueprint for building a resilient, high-performing team.Book information
Genre
Business and Economics, Psychology
