6IDENTIFYING THE “HEART AT WAR” IN EVERYDAY LIFE
29BUILDING RELATIONSHIPS BEFORE CORRECTING
7MODULE 02: HEART AT WAR VS. HEART AT PEACE
30APPLY DISCIPLINE FROM A PEACEFUL HEART
8CHARACTERISTICS OF THE HEART IN WAR
31MODULE 08: THE ART OF APOLOGY AND REPARATION
9CHARACTERISTICS OF A PEACEFUL HEART
32ACKNOWLEDGING THE HARM WITHOUT JUSTIFYING IT
10HOW TO RECOGNIZE YOUR INTERNAL STATE BEFORE ACTING
33ASK FOR FORGIVENESS EFFECTIVELY
11MODULE 03: THE ESCALATION PATTERN OF CONFLICT
34RESTORE TRUST STEP BY STEP
12SELF-JUSTIFICATION AS THE DRIVING FORCE OF CONFLICT
35MODULE 09: FINDING INNER PEACE
13BLAMING OTHERS TO VALIDATE MY POSITION
36EXAMINE YOUR OWN HEART BEFORE ACTING
14THE ACTION-REACTION CYCLE AND HOW TO BREAK IT
37OVERCOMING ACCUMULATED RESENTMENT
15MODULE 04: BEYOND BEHAVIOR
38DAILY PRACTICES TO MAINTAIN A PEACEFUL HEART
16DIFFERENCE BETWEEN VISIBLE BEHAVIOR AND INTERNAL INTENTION
39MODULE 10: STRATEGY TO EXPAND PEACE
17WHY CORRECTING BEHAVIOR DOES NOT SOLVE THE ROOT OF THE PROBLEM
40TO INFLUENCE WITHOUT IMPOSING
18TRANSFORM THE WAY WE “ARE” BEFORE THE WAY WE “DO”
41CREATING HEALTHY FAMILY AND WORK CULTURES
19MODULE 05: THE ILLUSION OF BEING RIGHT
42BECOMING AN ACTIVE AGENT OF RECONCILIATION
20HOW WE CRAFT NARRATIVES TO FEEL RIGHT
43YOUR 90-DAY TRANSFORMATION PLAN
21THE ROLE OF PRIDE IN PERPETUATING CONFLICT
44CONCLUSION AND NEXT STEPS
22DETECTING OUR OWN DISTORTIONS
45REVIEWS
23MODULE 06: CHOOSING WAR OR CHOOSING PEACE
