6Taking pride in speaking out
33Learn from watching TV
7Impulsivity
34Use your imagination
8Immaturity
35Learn from your own experiences
9Learning to be unbothered
36Give validation
10Avoidance
37Stop keeping score
11Chapter 3: Improve Your Empathy
38Mental health language
12Empathy-building Strategies
39Mental health language
13Focus your attention outwards
40Non-inclusive language
14Talk to others
41Ageism
15Focus on listening
42Microaggression
16Challenge your prejudices
43Stereotypes
17Prepare to take action
44Tokenism
18Acknowledge their pain
45Tone policing
19Acknowledge their pain
46Find out more about yourself
20Share your feelings
47Find out more about yourself
21Show interest
48Learn to be vulnerable
22Encourage them
49Ask for what you need
23Thank them for opening up
50Express what you think
24Support them
51Apologize for a mistake
25Show your appreciation
52Give it your best
26Show your appreciation
53Conclusion
27Open the lines of communication
