Audio only
Managing the Toxic High Performer
A Manager's Guide to Protecting Your Team From the Star Who Poisons Morale, Setting Standards That Stick, and Deciding When to Keep or Let GoBy Imad Muratspahic
Length3h 2m
About this audiobook
They hit 150% of target. They also make the rest of your team flinch. You keep telling yourself the output is worth it -- until your steadiest, most well-liked person starts updating their resume, and you realize you are quietly losing three good people to keep one difficult one. Managing the Toxic High Performer is built for the exact dilemma that fills manager forums: how do you deal with a star producer who is rude, undermining, or acts untouchable because they know they are valuable -- without torching the numbers you depend on? The usual advice assumes your problem person is a slacker headed for a performance plan. Yours is not. That is what makes this hard, and that is the lane this book owns: not the underperformer, not the first-time-manager basics, but the specific, high-stakes problem of the employee who passes on results and fails on conduct. Inside, you'll learn: Every chapter follows one manager working one real case, with a Quick Reference in the back for the conversation script, the documentation checklist, and the glossary when you need them fast. You already know the output matters. This book is about everything the output has been hiding.
Audiobook details
GenreBusiness and Economics
Length3 hrs 2 mins
Narrated byListen with 1,000+ voices
FormateBook with Audio
Publish dateOct 4, 2026
LanguageEnglish
Table of contents
1Important Notice
2The Star You Can't Afford to Keep
3Chapter 1: Conduct, Not Performance: Why This Problem Breaks the Usual Playbook
4Chapter 2: The True Cost Audit: What the Behavior Is Actually Costing You
5Chapter 3: Know Your Type: Brilliant Jerk, Quiet Underminer, Untouchable
Mostrar todos os capítulosVer menos
6Chapter 4: Name the Behavior: From 'Bad Attitude' to Observable Facts
7Chapter 5: The Behavioral Bar: Standards That Apply to Everyone
8Chapter 6: The Impact Record: Documentation That Holds Up
9Chapter 7: The Standards Conversation: Saying It to Their Face
10Chapter 8: When They Push Back: Defensiveness, Deflection, and the Threat to Walk
11Chapter 9: Protecting the Team While You Work the Problem
12Chapter 10: Getting HR and Your Own Boss on the Same Page
13Chapter 11: Keep or Manage Out: Making the Call Without Pretending It's Free
14Chapter 12: After the Call: Executing the Exit or the Turnaround
15The Team You're Actually Building
16Quick Reference: Scripts, Checklists, and Glossary
Kindergarten Readiness SkillsImad Muratspahic3h 24m$11 · $0.00
Gym Etiquette for BeginnersImad Muratspahic3h 3m$11 · $0.00
How Bad Is This House Problem?Imad Muratspahic3h 38m$12 · $0.00
Love Across the MilesImad Muratspahic1h 56m$7.30 · $0.00
Dry, Day One to Day NinetyImad Muratspahic1h 47m$11 · $0.00
Manual QA to AutomationImad Muratspahic2h 55m$12 · $0.00
Afraid to Spend in RetirementImad Muratspahic2h 57m$12 · $0.00
Living With a Hoarder You LoveImad Muratspahic3h 1m$12 · $0.00
Live Abroad on a BudgetImad Muratspahic3h 22m$13 · $0.00
The Songs We Didn't FinishImad Muratspahic2h 6m$6.20 · $0.00
Rabbit Care for New OwnersImad Muratspahic2h 57m$11 · $0.00
Keep Your Kids Safe OnlineImad Muratspahic3h 3m$12 · $0.00
Your First Overnight HikeImad Muratspahic1h 27m$12 · $0.00
Shadow Work That Actually WorksImad Muratspahic3h 8m$12 · $0.00
Outsmart Your CompulsionsImad Muratspahic2h 56m$12 · $0.00
Stop the BarkingImad Muratspahic3h$11 · $0.00
Sell Digital Products People Actually BuyImad Muratspahic3h 11m$12 · $0.00
Declutter Without GuiltImad Muratspahic3h 24m$11 · $0.00
Parents Have No Retirement SavingsImad Muratspahic3h 29m$12 · $0.00
Toddler Won't Stay In BedImad Muratspahic3h 34m$11 · $0.00
Never Split the DifferenceChris Voss, Tahl Raz8h 7m4.4 (277.7K)$26 · $0.00
The Intelligent Investor Rev Ed.Benjamin Graham17h 48m4.3 (191.5K)$40 · $0.00
The Hard Thing About Hard ThingsBen Horowitz7h 57m4.2 (134.3K)$26 · $0.00
Boundaries for LeadersHenry Cloud7h 36m4.3 (3.6K)$26 · $0.00
The Secret Door to SuccessFlorence Scovel Shinn2h 25m4.5 (2.1K)$1.20 · $0.00
This Is Going to HurtAdam Kay5h 47m4.4 (444.7K)$24 · $0.00
Big TrustShadé Zahrai, Fayçal Sekkouah8h 36m4.6 (406)$26 · $0.00
The Intelligent Investor Third EditionBenjamin Graham, Jason Zweig20h4.4 (156.6K)$46 · $0.00
Bottle of LiesKatherine Eban14h 25m4.4 (12K)$33 · $0.00
The Antiracist Business BookTrudi Lebrón6h 10m4.6 (275)$17 · $0.00
The FormulaJoshua Robinson, Jonathan Clegg10h 41m4.4 (6.9K)$29 · $0.00
Let Them LeadJohn U. Bacon7h 10m4.5 (1.4K)$24 · $0.00
Secrets of the Millionaire MindT. Harv Eker5h 11m4.4 (301.4K)$24 · $0.00
The Person You Mean to BeDolly Chugh9h 6m4.4 (7.2K)$29 · $0.00
BoundlessNick Kostov, Sean McLain9h 17m4.5 (1.1K)$29 · $0.00
Everyday DharmaSuneel Gupta5h 2m4.5 (761)$20 · $0.00
Let's Talk Mutual FundsMonika Halan7h 5m4.4 (2.4K)$16 · $0.00
Secret PowerDwight Lyman Moody3h 7m4.4 (1.4K)$1.20 · $0.00
The Law of Success in Sixteen LessonsNapoleon Hill2h 39m4.4 (17.2K)$2 · $0.00
Barbarians at the GateBryan Burrough, John Helyar3h 3m4.4 (52.7K)$18 · $0.00
You may also like
Nicomachean EthicsAristotle11h 37m4.2 (71.7K)$4 · $0.00
Nicomachean EthicsAristotle10h 50m4.2 (76K)$1 · $0.00
Workplace PokerDan Rust9h 7m4.2 (742)$29 · $0.00
LEVIATHAN (Complete Edition)Thomas Hobbes23h 49m3.9 (69.8K)$1.99 · $0.00
The Christian MindHarry Blamires5h 58m4.1 (418)$14 · $0.00
The Essays of Arthur Schopenhauer; On Human NatureArthur Schopenhauer3h 27m4.0 (2.2K)$2.30
The Twilight of the American EnlightenmentGeorge M. Marsden6h 24m4.1 (435)$20
Chanakya and the Art of Getting RichRadhakrishnan Pillai4h 9m3.9 (1.1K)$8
GROUP PSYCHOLOGY AND THE ANALYSIS OF THE EGO (Annotated)Sigmund Freud4h 59m3.7 (1.8K)$2 · $0.00
The Secret of Chanel No. 5Tilar J. Mazzeo7h 59m3.7 (2K)$26 · $0.00
The Essays of Arthur Schopenhauer; On Human NatureArthur Schopenhauer4h 22m4.2 (923)$2 · $0.00
The Political BrainDrew Westen16h 36m4.1 (2.2K)$28 · $0.00
Politics (Annotated)Aristotle12h4.2 (46.6K)$2 · $0.00
Anti-AmericanismJean-François Revel7h 20m4.0 (567)$17 · $0.00
The Scarlet LetterNathaniel Hawthorne9h 10m3.7 (1M)$1.20 · $0.00
A TREATISE OF HUMAN NATURE ABCD24h 51m4.1 (19.3K)Free
Lectures on the English Poets; Delivered at the Surrey InstitutionWilliam Hazlitt4h 38m3.9 (36)$2 · $0.00
The theory and practice of argumentation and debateVictor Alvin Ketcham11h 59m$1 · $0.00
The Greatest Works of Immanuel Kant (Annotated)Immanuel Kant83h 52m$2 · $0.00
How Social Science Creates the World - A Conversation with Mark BevirHoward Burton1h 47m$3 · $0.00