6Part II: The Tactics Playbook
21Chapter 15-16: Business and Contracts
7Chapter 3: The Extreme Opening: Aggressive Anchoring
22Chapter 17: Workplace Negotiations
8Chapter 4: The Art of the Spectacle: Intimidation and Symbolic Dominance
23Chapter 18: Family Conflicts: When the Dominant Negotiator Lives Under Your Roof
9Chapter 5: Personal Attacks and Put-Downs
24Chapter 19: Public Negotiation: Media, Social Media, and Audiences
10Chapter 6: Information as a Weapon: Lies, Exaggerations, and Made-Up Facts
25Part V: After the Table
11Chapter 7: Last-Minute Changes and Perpetual Renegotiation
26Chapter 20: When You Lose
12Chapter 8: The Theatrical Walkout: Threatening to Leave
27Chapter 21: When You Win
13Chapter 9: Divide and Conquer: Triangulation and Creating Rifts
28Chapter 22: The Temptation to Become Them: Ethics for the Firm Negotiator
14Part III: Your Defense System
29Epilogue: Compassionate Firmness
15Chapter 10: Preparation Is Everything
