1Preface
1232.28.2 Timatic
2Chapter 1. Introduction to Airline Agency Role and Its Functions
1242.29 Landing Facilities
31.1 Introduction
1252.29.1 Pier
41.2 IATA (International Air Transport Association)
1262.29.2 Satellite Terminals
51.3 Role of IATA
1272.29.3 Semicircular Terminals
61.4 Objectives of IATA: 1.4.1 Organizations
1282.30 Boarding
71.5 Functions of IATA
1292.30.1 Gate
81.6 ICAO – International Civil Aviation Organization
1302.30.2 Jet-Way Bridges
91.7 Membership
1312.30.3 Mobile Lounges
101.8 Governing Council
1322.30.4 Jet Bridge
111.9 Standards
1332.31 Cabin - Aircraft
121.10 Aims and Objectives of ICAO: 1.10.1 Structure of ICAO
1342.31.1 Class of Service
131.11 Aim of ICAO
1352.31.2 Air India First Suite
141.12 Airports Council International (ACI)
1362.31.3 First Class
151.12.1 Safety
1372.31.4 Business Class
161.12.2 Economics
1382.31.5 Long Haul Business Class
171.12.3 Security
1392.32 Summary
181.12.4 IT
1402.33 Exercise
191.12.5 Environment
141Chapter 3. Airline Code, Tariff, Fare Constructions, and Principles
201.12.6 Facilitation
1423.1 Introduction
211.12.7 Airport Slots
1433.2 Air Transport in India
221.13 Programs of ACI
1443.3 Travel & Tourism Competitiveness Enablers and Change Drivers
231.13.1 Airport Service Quality (ASQ)
1453.4 Different Types of Trips: 3.4.1 One-Way Trip
241.13.2 Airport Excellence Programme (APEX)
1463.5 Round Trip
251.13.3 Airport Carbon Accreditation (ACA)
1473.5.1 Circle Trip
261.13.4 Next Experience in Travel and Technologies (NEXTT)
1483.5.2 Open Jaw Trip
271.13.5 Human and Wildlife Trafficking
1493.6 Different Types of Flights of Breaks: 3.6.1 Basic fare construction
281.14 World Tourism Organization
1503.7 Planning Itinerary By Air
291.15 Aims of UNWTO
1513.7.1 Definition
301.16 Members of UNWTO
1523.7.2 Importance of Itinerary Planning
311.17 Structure of UNWTO
1533.7.3 Itinerary making/planning requires the following knowledge & skills
321.17.1 General Assembly
1543.7.4 Fare Construction
331.17.2 Executive Council
1553.7.5 Pricing Unit Concept
341.17.3 Committees
1563.7.6 Definitions
351.17.4 Secretariat
1573.7.7 Comparing fares with global indicators
361.18 International Conventions
1583.7.8 Revenue Passenger Mile (RPM)
371.18.1 Warsaw Convention
1593.7.9 Available Seat Mile (ASM)
381.18.2 Chicago Convention
1603.7.10 Load Factor
391.19 Exercise
1613.7.11 Unit Cost or Cost per ASM (CASM)
40Chapter 2. Airlines Types, Control, Facilities, and Services
1623.7.12 Total Revenue per ASM (RASM)
412.1 Introduction
1633.7.13 Breakeven Load Factor
422.2 Anatomy of an airline and Airline Personnel
1643.7.14 Operating Ratio
432.2.1 Anatomy of an Airline
1653.7.15 Scheduled Service
442.2.2 Airline Personnel
1663.8 Itinerary: 3.8.1 Airline Itinerary
452.2.3 Pilot in Command
1673.9 Mileage Principles: 3.9.1 Fare Rules
462.2.4 Flight Attendant
1683.10 Construction Rules for Journeys
472.2.5 Chief Purser
1693.10.1 General
482.2.6 Purser
1703.10.2 How to determine the Fare for a Journey
492.2.7 Flight Engineer
1713.10.3 “Slicing” and “Dicing” an Itinerary
502.2.8 Loadmaster
1723.10.4 Round, Circle, Open Jaw Trip Journeys
512.2.9 Pilot (Aircraft)
1733.10.5 RT, CT, OJ Journeys with common Point/Country
522.3 Deadheading (Aviation)
1743.10.6 Fare Direction for RT, CT, OJ Journeys
532.4 Revenue Earnings
1753.10.7 OJ Journeys - alternative Option for Assessment
542.5 Revenue Management
1763.10.8 Journey Limitations on Indirect Travel
552.6 Sales and Distribution
1773.10.9 Fare Construction with Extra Mileage Allowances (EMA)
562.7 Irregular Operations Management
1783.11 The Hub and Spoke System
572.8 Revenue Integrity
1793.11.1 Fares and Fare Basis Codes
582.9 Aircraft Turn Around
1803.11.2 Fare Basis Codes
592.10 Cabin Service
1813.12 Extra Mileage Surcharge (EMS): 3.12.1 Excess Mileage Allowance
602.11 Catering
1823.13 Exercise
612.12 Ramp Service
183Chapter 4. Types of Journey, Restrictions, and Travel Procedures
622.12.1 Air Traffic Control
1844.1 Introduction
632.12.2 Airport Control
1854.2 The Abc’s of Airfares and Airline Management
642.12.3 Ground Control
1864.2.1 Key Terms used
652.12.4 Local Control or Air Control
1874.2.2 Terms Related to Fare Rules - the Basics
662.13 Flight Data / Clearance Delivery
1884.3 Types of Flights in Air Tourism
672.14 Approach and Terminal Control
1894.4 What is airfare?: 4.4.1 How Are air Fares Determined?
682.15 En-Route, Center, or Area Control
1904.5 Types of a ticket issued in air travel
692.16 Airport Operation
1914.6 Airfare Based on Type’s Class
702.16.1 Controlled Airport
1924.7 Economy Class Codes
712.16.2 Uncontrolled Airport
1934.7.1 Lowest Class Economy Consolidator Rules, Conditions, and Tips (unless otherwise specified)
722.17 Airport Data Source
1944.7.2 One Way and Return Trip
732.18 Airport Markings and Signs
1954.7.3 Round Trip Journey
742.18.1 Runway Markings
1964.7.4 Circle Trip Journey
752.18.2 Taxiway Markings
1974.8 Concept of Open Jaw Fare Definition of Open Jaw
762.18.3 Other Markings
1984.8.1 Open Jaw Normal Fare
772.19 Runway Lighting
1994.8.2 Normal Fare for Example
782.20 Study of Air-Craft Parts
2004.8.3 The Circle
792.20.1 The Fuselage Structure
2014.8.4 Exceptions and Rules
802.20.2 Tension
2024.8.5 Add-On Mixed Class Journey
812.20.3 Compression
2034.8.6 General
822.20.4 Bending
2044.8.7 Fare Calculation
832.20.5 Shear
2054.8.8 Mixed Class Fare Construction
842.20.6 Torsion
2064.9 Higher Intermediate Points (HIP): 4.9.1 Higher Intermediate Points
852.20.7 Wings
2074.10 Circle Trip Minimum Check (CTM)
862.20.8 Empennage
2084.10.1 What is Round the World Minimum Check (RWM)?
872.20.9 Landing Gear
2094.10.2 Exceptions
882.20.10 Power Plant
2104.10.3 Country of Origin Minimum Check (COM)
892.20.11 Turbojet Engines
2114.10.4 Directional Minimum Check (DMC)
902.20.12 Turbofan Engines
2124.10.5 Fare Calculation: Steps Involved
912.20.13 Turboprop Engines
2134.11 Fare Check Rules Adopted
922.20.14 Ramjet Engines
2144.12 Back Haul Minimum Check (Bhc)
932.21 Airport Management
2154.12.1 Definition of Backhaul Check
942.21.1 Airport
2164.12.2 Indirect Travel Limitation
952.21.2 Airport Infrastructure
2174.12.3 General Limitations
962.21.3 Ground Facilities
2184.12.4 For Journeys Originating in Area 1
972.21.4 Cargo Handling
2194.13 Company Adopted with Some Terms and conditions Namely
982.22 Environmental Issues
2204.13.1 Flight Applicability
992.23 Airport – Check-In-Facilities
2214.13.2 Fare Calculation and Booking Classes
1002.23.1 Identity registration
2224.13.3 Upgrade/Downgrade of Round the World fare
1012.23.2 Luggage registration
2234.13.4 Surcharges on Selected Flights and Routes
1022.23.3 Seating registration
2244.13.5 Special Booking Classes
1032.23.4 Changes in reservation
2254.13.6 Reduced Fares for Children
1042.23.5 Other duties
2264.13.7 Planning your journey-Start and End
1052.23.6 Online Check-in
2274.13.8 Stopovers and Transfers
1062.23.7 Mobile Check-in
2284.14 Surface (Non-Air) Sectors of your Journey
1072.23.8 Gate/Lounge Check-in
2294.14.1 Minimum Stay
1082.23.9 Premium Check-in and Lounge Access
2304.14.2 Maximum Stay
1092.24 Inflight Entertainment: 2.24.1 Varieties of in-Flight Entertainment
2314.14.3 Determining your Routing
1102.25 In-Flight Attainment System
2324.14.4 Change of Plans
1112.25.1 Moving-Map Systems
2334.14.5 Exception
1122.25.2 Islamic Prayers and Directions to Mecca
2344.14.6 Cancellations
1132.26 In-Flight Connectivity
2354.14.7 Baggage Allowance
1142.26.1 Satellite and Internal Telephony
2364.14.8 Data Protection
1152.26.2 Data communication
2374.14.9 How Much do Around the World Tickets Cost?
1162.26.3 Wi-Fi
2384.14.10 Special Fares
1172.26.4 Mobile Phone
2394.14.11 Interpreting Fare Basis Codes
1182.27 In-Flight – Services
2404.15 Exercise
1192.27.1 Air Line Meal
241Appendix
1202.27.2 Buy-on-Board
242Glossary
1212.28 In-Flight Smoking
243Index
1222.28.1 Airsickness Bag
