1The Practical CCM Study Guide
837.3 Outcome Measurement Methods
2Preface
847.4 Evidence Based Practice
3Chapter 1.0: Introduction to Case Management
857.5 Accreditation Standards
41.1 Evolution of Case Management
867.6 Case Study: Quality Improvement Initiative
51.2 Core Definitions and Philosophy
877.7 Risk Stratification Methods
61.3 Roles and Practice Settings
887.8 Patient Safety Principles
71.4 Case Study: Navigating Multiple Systems
897.9 Quality Improvement Methodologies
81.5 CCMC Examination Structure
907.10 Case Study: Applying Improvement Methods
91.6 Eligibility Requirements
917.11 Bringing It Together
101.7 Study Strategies for Success
92Chapter 8.0: Ethics and Legal Standards
111.8 Case Study: Examination Preparation
938.1 Code of Ethics Foundations
121.9 Self Assessment Quiz
948.2 HIPAA and Confidentiality
131.10 Chapter Summary
958.3 Informed Consent Principles
14Chapter 2.0: Case Management Concepts
968.4 Advance Directives Framework
152.1 The Case Management Process
978.5 Case Study: Confidentiality Conflict
162.2 Risk Stratification
988.6 Scope of Practice Boundaries
172.3 Planning and Goal Setting
998.7 Managing Ethical Dilemmas
182.4 Case Study: Comprehensive Care Planning
1008.8 Conflicts of Interest
192.5 Implementation and Coordination
1018.9 Case Study: Ethical Dilemma
202.6 Monitoring and Follow Up
1028.10 Mandated Reporting Requirements
212.7 Evaluation and Outcome Measurement
1038.11 Malpractice and Liability
222.8 Case Management Models
1048.12 Summary and Applications
232.9 Standards of Practice
105Chapter 9.0: Care Coordination and Transitions
242.10 Caseload Management
1069.1 Team Collaboration Foundations
252.11 Documentation Essentials
1079.2 Communication Strategies
262.12 Case Study: Documentation and Continuity
1089.3 Transitions of Care
272.13 Chapter Summary
1099.4 Case Study: Complex Transition
28Chapter 3.0: Healthcare Delivery Systems
1109.5 Discharge Planning Essentials
293.1 United States Healthcare Overview
1119.6 Medication Reconciliation
303.2 Healthcare Financing Mechanisms
1129.7 Readmission Prevention
313.3 Acute Care Settings
1139.8 Technology in Coordination
323.4 Post Acute Care Settings
1149.9 Case Study: Technology Enhanced Coordination
333.5 Case Study: Navigating Post Acute Options
1159.10 Information Exchange Principles
343.6 Ambulatory Care Settings
1169.11 Chapter Overview
353.7 Behavioral Health Systems
117Chapter 10.0: Examination Preparation Strategies
363.8 Long Term Care Continuum
11810.1 CCM Examination Strategies
373.9 Case Study: Transitioning to Long Term Care
11910.2 Time Management Techniques
383.10 Workers Compensation Systems
12010.3 Question Analysis Approach
393.11 Population Health Approaches
12110.4 Common Question Patterns
403.12 Community Resources
12210.5 Practice Questions Set One
413.13 Chapter Summary
12310.6 Practice Questions Set Two
42Chapter 4.0: Healthcare Reimbursement Essentials
12410.7 Practice Questions Set Three
434.1 Insurance Types Overview
12510.8 Final Review Checklist
444.2 Medicare Structure Explained
12610.9 Test Anxiety Management
454.3 Reimbursement Methodologies
12710.10 Concluding Thoughts
464.4 Utilization Management Processes
128Chapter 11: Practice Examination 1
474.5 Case Study: Authorization Challenges
12911.1 Care Delivery and Reimbursement
484.6 Appeals and Denials Management
13011.2: Psychosocial Concepts
494.7 Cost Containment Strategies
13111.3: Quality and Outcomes
504.8 Case Study: Cost Effective Care Planning
13211.4: Rehabilitation Concepts
514.9 Key Concepts Review
13311.5:Ethics and Legal Standards
52Chapter 5.0: Psychosocial Dimensions of Care
13411.6: Case Management Concepts
535.1 Psychosocial Assessment Foundations
13511.7: Answer Key
545.2 Barriers to Care
136Chapter 12 Practice Examination 2
555.3 Family Systems and Dynamics
13712.1 Care Delivery and Reimbursement
565.4 Case Study: Family Caregiver Support
13812.2: Psychosocial Concepts
575.5 Cultural Competency Principles
13912.3: Quality and Outcomes
585.6 Health Literacy Considerations
14012.4: Rehabilitation Concepts
595.7 Behavioral Health Integration
14112.5: Ethics and Legal Standards
605.8 Grief and End of Life Care
14212.6: Case Management Concepts
615.9 Motivational Interviewing Techniques
14312.7: Answer Key
625.10 Case Study: Facilitating Behavior Change
144Chapter 13 : Practice Examination 3
635.11 Social Determinants of Health
14513:1: Psychosocial Concepts
645.12 Community Resource Navigation
14613:2: Quality and Outcomes
655.13 Chapter Conclusions
14713:3: Rehabilitation Concepts
66Chapter 6.0: Rehabilitation and Disability Concepts
14813:4: Ethics and Legal Standards
676.1 Rehabilitation Principles Overview
14913:5: Case Management Concepts
686.2 Rehabilitation Team Members
15013.6 Answer Key
696.3 Functional Assessment Tools
151Chapter 14: Practice Examination 4
706.4 Case Study: Rehabilitation Planning
15214.1: Care Delivery and Reimbursement
716.5 Disability Evaluation Concepts
15314.2: Psychosocial Concepts
726.6 Vocational Rehabilitation Services
15414.3: Quality and Outcomes
736.7 Chronic Disease Management
15514.4: Rehabilitation Concepts
746.8 Return to Work Planning
15614.5: Ethics and Legal Standards
756.9 Case Study: Vocational Reintegration
15714.6: Case Management Concepts
766.10 Assistive Technology Overview
15814.7:Answer Key
776.11 ADA and Legal Protections
159Chapter 15: Clinical Scenarios
786.12 Integration Across Settings
160Workers' Compensation and Return-to-Work Coordination
796.13 Essential Takeaways
161Behavioral Health Integration and Chronic Disease Management
80Chapter 7.0: Quality and Performance Improvement
162Pediatric to Adult Transition and Care Coordination
817.1 Quality Indicators Overview
163End-of-Life Care Coordination and Ethical Considerations
827.2 Benchmarking Performance
164References