1Mastering Effective Conflict Management
9Chapter 8: Conflict Management in Social and Community Contexts
2Chapter 1: Understanding Conflict
10Chapter 9: Real-Life Case Studies
3Chapter 2: Conflict Resolution Styles
11Chapter 10: Building Resilience
4Chapter 3: Communication Skills for Conflict Resolution
12Chapter 11: Creating a Positive Environment
5Chapter 4: Conflict Resolution Techniques and Strategies
13Chapter 12: Maintaining a Balanced Life
6Chapter 5: Managing Internal Conflicts
14Chapter 13: Practical Exercises and Activities
7Chapter 6: Managing Conflict in Personal Relationships
15About the author
8Chapter 7: Navigating Conflict in the Workplace