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ISO 9001:2015

,

Business and Economics

Audio only

ISO 9001:2015

A Pocket GuideBy Steve Watkins, Nick OrchistonNarrated by Andy Cresswell

ISO 9001:2015

Length1h 11m

About this audiobook

With a quality management system (QMS) based on ISO 9001 – the world's most established quality framework – you can ensure the quality of the products and services your company provides, thereby enhancing customer satisfaction and increasing profitability. ISO 9001:2015 – A Pocket Guide provides a useful introduction to ISO 9001 and the principles of quality management.

Audiobook details

GenreTechnology, Business and Economics

Length1 hr 11 mins

Narrated byAndy Cresswell

FormatAudiobook

Publish dateOct 2, 2018

LanguageEnglish

Table of contents

1Opening Credits

6Chapter 5: Context of the organisation

2Introduction

7Chapter 5: Context of the organisation

3Chapter 1: What is a Quality Management System?

8Chapter 6: Certification

4Chapter 2: A Brief History of Quality Management and ISO 9001

9Further Reading

5Chapter 3: Useful definitions

10Closing Credits

About the author

Steve Watkins, Nick Orchiston

View all by Steve Watkins, Nick Orchiston

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