How to Start A Telephone Answering Service

How to Start A Telephone Answering Service

By Peter Lyle DeHaan
Michael Caine
Listen with Sir Michael Caine™ and 1,000+ voices
Length2h 21m

About this audiobook

Do you want to own a telephone answering service? Would you like a nice double-digit profit every month? A mature answering service can do that for you. That’s the good news. The bad? If you don’t do it right, it could be the worst decision of your life. You could lose your shirt. In this essential book, you’ll discover: • The precise steps to set yourself up for success • Key shortcuts to minimize risk • The secrets that will make you become profitable faster • How to avoid the surprising mistakes most answering service startups make • If your personality fits this high-risk, high-reward industry You’ll learn about equipment, cash flow, and managing a team. And you’ll discover a sound growth strategy, how to make the startup phase as short as possible, and the specific methods of thriving answering service companies. If you’re considering starting a telephone answering service, this indispensable guide is a must read. Read How to Start a Telephone Answering Service today.

Audiobook details

GenreBusiness and Economics
Length2 hrs 21 mins
Narrated byListen with 1,000+ voices
FormateBook with Audio
Publish dateJan 29, 2019
LanguageEnglish

Table of contents

1Opening Credits
2Introduction
3Chapter One: Let’s Get Started
4Chapter Two: A Brief History of the TAS Industry
5Chapter Three: Strategy Questions
Show all chapters
6Premise-Based System Versus Hosted Solution
7Centralized Versus Decentralized Staffing
8Chapter Four: Frequently Asked Questions
9Expected Profits
10Not an Easy Business
11Absentee Ownership
12Free Labor
13Local Competition
14Critical Mass
15Reaching Breakeven
16Labor Costs
17Growth Rate
18Daytime Only Operation
19Pricing Strategy
20Used Equipment
21Experience Preferred
22Business Experience
23Other Positions
24Consistent Service
25Having a Partner
26Outsource Everything
27Other Countries
28Chapter Five: Action Plan
291. Examine Your Motives
302. Research the Industry
313. Write Your Business Plan
324. Determine Your Rates
335. Establish Your Business Entity
346. Launch a Killer Website
357. Prepare Your Marketing Materials
368. Select Your TAS Platform
379. Determine Your Launch Date
3810. Begin Your Prelaunch Marketing
3911. Find a Location
4012. Order Your Internet Service and Computer Hardware
4113. Connect to Your Vendor’s System
4214. Hire and Train Your Staff
4315. Setup Your Accounts
4416. Begin Serving Your Clients
4517. Optimize Your Operation
46Optional Approaches
47Glossary
48About Peter Lyle DeHaan
49Closing Credits

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