Healthcare Call Center Essentials
Optimize Your Medical Contact Center to Improve Patient Outcomes and Drive Organizational SuccessBy Peter Lyle DeHaan
Length3h 46m
About this audiobook
Healthcare Call Center Essentials provides practical and actionable tips to medical call center operations. Discover how to better manage your team and develop strategies to meet your goals and powerfully support patients and healthcare facilities.
Audiobook details
GenreBusiness and Economics
Length3 hrs 46 mins
Narrated byListen with 1,000+ voices
FormateBook with Audio
Publish dateJun 6, 2022
LanguageEnglish
Table of contents
1Opening Credits
2Call Centers: The Future of Healthcare
3Part 1: Management
4Part 2: Staffing
5Part 3: Operations
Show all chaptersShow less
6Part 4: Customer Service
7Part 5: Marketing and Promotion
8Part 6: Technology and Tools
9Part 7: Seasonal Considerations
10The Future of the Healthcare Call Center Industry
11About Peter Lyle DeHaan
12Closing Credits
Series
More from Peter Lyle DeHaan
Never Split the DifferenceChris Voss, Tahl Raz8h 7m4.4 (277.7K)$26 · $0.00
The Intelligent Investor Rev Ed.Benjamin Graham17h 48m4.3 (191.5K)$40 · $0.00
The Hard Thing About Hard ThingsBen Horowitz7h 57m4.2 (134.3K)$26 · $0.00
Boundaries for LeadersHenry Cloud7h 36m4.3 (3.6K)$26 · $0.00
Eat It!Jordan Syatt, Michael Vacanti4h 40m4.6 (1.5K)$20 · $0.00
Progress and Poverty, Volumes I and II (Annotated)Henry George19h 21m4.6 (574)$1.99 · $0.00
Not Everything Counts but Everything Matters: The powerful and inspirational new book about leadership and achieving success from the visionary multi-premiership winning Panthers coachIvan Cleary6h 1m4.6 (680)$24 · $0.00
BuildTony Fadell11h 5m4.5 (14.3K)$8 · $0.00
The Joys Of CompoundingGautam Baid17h 34m4.5 (2.5K)$18 · $0.00
Basic EconomicsThomas Sowell18h 32m4.5 (29.3K)$28 · $0.00
The Ambuja StoryNarotam Sekhsaria13h 59m4.5 (830)$33 · $0.00
The Secret Door to SuccessFlorence Scovel Shinn2h 25m4.5 (2.1K)$1.20 · $0.00
This Is Going to HurtAdam Kay5h 47m4.4 (444.7K)$24 · $0.00
Big TrustShadé Zahrai, Fayçal Sekkouah8h 36m4.6 (406)$26 · $0.00
The Intelligent Investor Third EditionBenjamin Graham, Jason Zweig20h4.4 (156.6K)$46 · $0.00
Bottle of LiesKatherine Eban14h 25m4.4 (12K)$33 · $0.00
The Antiracist Business BookTrudi Lebrón6h 10m4.6 (275)$17 · $0.00
The FormulaJoshua Robinson, Jonathan Clegg10h 41m4.4 (6.9K)$29 · $0.00
Let Them LeadJohn U. Bacon7h 10m4.5 (1.4K)$24 · $0.00
Secrets of the Millionaire MindT. Harv Eker5h 11m4.4 (301.4K)$24 · $0.00
You may also like
Collected Writings of Nikola TeslaThomas Commerford Martin, Nikola Tesla19h 42m4.4 (2.8K)$0.99 · $0.00
ITIL Foundation Essentials ITIL 4 Edition - The ultimate revision guide, second editionClaire Agutter1h 12m4.2 (462)$28 · $0.00
12 BytesJeanette Winterson9h4.0 (2.5K)$20
Machines of Loving GraceJohn Markoff11h 53m3.8 (1.4K)$29 · $0.00
Collected WorksNikola Tesla48h 47m4.4 (2.5K)$0.99 · $0.00
AutonomyLawrence D. Burns, Christopher Shulgan11h 21m4.1 (1.1K)$29 · $0.00
The Zero Marginal Cost SocietyJeremy Rifkin14h 14m3.9 (3.2K)$23 · $0.00
Day Trading AttentionGary Vaynerchuk8h 25m4.3 (1.8K)$28 · $0.00
ReplacedDisrupt.co.nz4h 4m$1.20 · $0.00
The Future Ready OrganizationGyan Nagpal7h 44m4.3 (35)$26 · $0.00
The Electric SlidePacky McCormick4h 31m5.0 (12)Free
The Evolution of Technologythe Speech Resource Company9h 30m$20
Me, My Customer, and AIHenrik Werdelin, Nicholas Thorne3h 41m3.3 (16)$20
Eft Investing: A Comprehensive Guide to Researching and Investing (The Intelligent Investor's Guide to Using Free Online Stock Screeners to Find Winning Stocks)Matthew Nagel2h 7m$3.50 · $0.00
Tomorrow’s MedicineScientific American6h 6m3.9 (113)$17
Introduction to AI and Machine LearningDisrupt.co.nz1h 23m$1.20 · $0.00
Chatgpt Complete GuideJoaquin Gener1h 23m$6 · $0.00
A First-Class CatastropheDiana B. Henriques9h 42m3.9 (288)$20 · $0.00
The AI RevolutionTorsten J. Koerting3h 11m$5 · $0.00
Think, Focus, Grow RichRobert4h 38m$6 · $0.00