1Marc Reklau
3635 - Be on time
21 - Understanding human nature
3736 - Focus on the other person’s strengths
32 - The most important subject of any conversation
3837 - Don’t criticize.
43 - Make people feel important
3938 - How to criticize people constructively
54 - The most important characteristic: Agree with people.
4039 - Handle complaints smoothly.
65 - How to make people like you immediately
4140 - A great way to give feedback
76 - How to make a good impression
4241 - Let the other person save face
87 - How to connect with people
4342 - Make people feel happy about what you are telling them to do
98 - How to develop an attractive personality
4443 - Watch your body language
109 - It’s what they want, not what you want
4544 - Recognize the worth of every individual
1110 - Listen to people actively
4645 - Talk about your own mistakes first.
1211- Become an influencer
47Part VI - Multiply your influence with these habits
1312 - How to convince people real quick
4846 - Be nice
1413 - Get people to say YES to you
4947 - Be positive
1514 - Talk less, do more
5048 - Praise and praise a lot!
1615 - Respect other people’s opinions
5149 - How to make a good impression | (2nd part)
1716 - Be authentic. Be transparent. Be you!
5250- Help others to like themselves better. Boost their self-esteem
1817 - Communicate effectively
5351 - Make it look easy
1918 - The deadly sin in human relations you need to avoid
5452 - Use positive talk
2019 - Say thank you!
5553 - Be friendly
2120 - Admit your mistakes
5654 - Write a Thank you Note
2221 - Stop gossiping
57Part VII - Last, but not least
2322 - Stop judging
5855 - Beware of people with false self-esteem
2423 - Forgive everyone
5956 - Put yourself in other people's shoes
2524 - Keep your word
6057 - Be sympathetic with the other person
2625 - Treat others as you would like others to treat you.
6158 - Don’t make assumptions
2726 - Remember people’s names
6259 - Don’t take anything personally
2827 - Avoid arguments
6360 - Stop spending time with the wrong people
2928 - Praise and acknowledge people honestly and sincerely
6461 - Get rid of perfectionism
3029 - Show everyone kindness and respect
6562 - Solve your problems right away
3130 - Don’t give direct orders - be more subtle
66Conclusion
3231 - Believe in people’s potential
67About the Author
3332 - Be an example
68Marc’s other books
3433 - Remain Humble
69One last thing...
3534 - Let the other person come up with your idea
