Business and Economics

Coaching and Mentoring Resource Manual

By Jimmy Petruzzi

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Length3h 46m

About this audiobook

Widely recognised as a leading practical resource on coaching and mentoring, The Coaching and Mentoring Learning Resource Manual by Jimmy Petruzzi combines an understanding of coaching and mentoring principles, skills, attitudes and behaviours, along with practical guidance and a comprehensive tool kit for coaches and mentors. A pragmatic and passionate learning resource that establishes the many benefits of coaching and mentoring in order to create a working environment for individuals and organizations to ensure that both fulfil their full potential. Whether you are an existing trainer, teacher, coach, mentor, leader of manager, or if you are studying to become a coach or mentor. This manual helps to reinforce existing skills, and learn and adapt new skills. The Coaching and Mentoring Learning Resource Manual is interactive, with exercises that adhere to specific Coaching and Mentoring assessment criteria.

Psychological

Audiobook details

GenreBusiness and Economics

Length3 hrs 46 mins

Narrated byListen with 1,000+ voices

FormateBook with Audio

Publish dateOct 14, 2012

LanguageEnglish

1AC 1.1: The Skills, Principles and Practice of Effective Management Coaching and Mentoring

67• Extra reading recommended

2The Purpose of Coaching and Mentoring Within an Organisational Context

68Johari’s Window

3• Exercise:

69• Extra reading recommended

4The Skills, Behaviours, Attitudes, Beliefs and Values of an Effective Coach or Mentor

70Neuro Linguistic Programming

5Coaching

71• Exercise:

Show all chapters

6• Exercise:

72Emotional and Spiritual Intelligence

7Mentoring

73• Extra reading recommended

8• Exercise:

74Learning and Counselling Therapies

9How does coaching and mentoring compare to therapy and counselling?

75AC 2.2 Legal Aspects of Coaching and Mentoring and Ethical Issues

10Organisational Context – Vision, Mission, Size and Structure and readiness for Coaching and Mentoring

76The role of supervision in coaching and mentoring

11Organisational Vision and Policy

77Concepts of Power and Authority

12Organisational Mission and Strategy

78Personal/Positional

13Organisational Size and Structure

79Zero Sum

14Organisational Culture including Management Style

80• Exercise:

15• Exercise:

81Cultural issues working within a diverse workforce

16Individual and Organisational Benefits of Coaching and Mentoring

82• Exercise:

17• Exercise

83Personal beliefs and values, their source and effect on attitudes and behaviours

18• Read online/take notes, or download: The Costs and Benefits of Coaching and Mentoring

84• Extra reading recommended

19AC 1.3 Alternative Strategies for Developing and Supporting Employees, Including Different Training Strategies

85Behavioural traits, their drivers and effect on others

20• Checklist

86• Extra reading recommended – to improve cognitive understanding of sex, gender, sexuality and influence of nurture in multiple areas see:

21Exercise: Cost and benefits and utility in developing particular knowledge and skills.

87Communications theories

22Informal Learning Opportunities: Coaching and Mentoring in the “Corridor”

88Exercise:

23Exercise:

89Modernism, Structuralism, Post Modernism and Feminisim

24Corporate Objectives and the Contribution of Coaching and Mentoring to their achievement

90Extra Reading Recommended:

25The Wake Up Call

91AC 2.3 Relationship characteristics and contrasts between coaching and mentoring

26AC 1.2 Organisational, Operational and Individual Barriers to forming a Coaching and Mentoring Culture – and what to do about them.

92Transactional Analysis

27• Exercise:

93Extra Reading Recommended - Video

28• Extra reading recommended

94Distinguishing the appropriate physical environment for mentoring and coaching, especially the need for confidentiality

29Organisational Barriers and Strategies to Overcome Them.

95Exercise:

30• Summary Box: Organisational Barriers and Strategies to Fix These

96Managing Confidentiality – recommendations from the Institute of Coaching – where a group has agreed to form a ‘coaching partnership’.

31Operational Barriers and Strategies to Overcome them.

97AC 3.1 Processes and Models for Effectively Coaching

32• Exercise:

98Processes and Models for Individual and Team Coaching and Mentoring Sessions

33Individual Barriers and Strategies to Overcome them.

99• AC 3.1 Explaining the purpose, principles, ethics and practice of coaching and mentoring to gain stakeholder understanding.

34Techniques for Programme Monitoring, Review and Evaluation.

100• AC 3.1 Questioning processes and techniques

35AC 2.1 Different Perspectives on Mentoring and Coaching

101• AC 3.2 Contracting arrangements – who is involved: individuals, teams, stakeholders

36Contracting and Agreeing the Coaching Process and Framework

102• AC 3.3 Goal setting when contracting.

37• Exercise:

103• AC 3.3 Contracting timescales and scheduling coaching or mentoring activites.

38Organisational Context of Coaching

104Explaining the different contracts for coaching and mentoring, and different focus of relationship explored at contracting stages.

39Senior Manager Buy-In

105GROW

40Other Related Policies and Procedures

106ARROW

41Different Models of Learning Style and Preference

107Extra Reading Recommended – Free E-book

42• Extra reading recommended

108Case Studies – the coaching path

43The Knowledge, Skills and Behaviours of an Effective Coach and Mentor.

109Exercise

44Build rapport or relationship

110OSKAR/OSCAR

45Focused listening

111SKILLED HELPER – Egan’s Skilled Helper Model - Mentoring

46Effective questioning

112STAGE 1 – Current Scenario

47• Exercise:

113Stage 2 – Preferred Scenario

48Constructive feedback

114Stage 3 – Action Strategies

49• Exercise:

115Exercise

50Models of Coaching and Mentoring able to Contribute to Performance Improvement.

116Extra reading recommended:

51Performance Coaching

117AC 3.4 Supervision – principles and practice

52Exercise:

118Links to contracting

53• Exercise - Performance Coaches – Ideal Traits

119Codes of practice (used when contracting to support)

54Life Coaches

120Values, ethics and principles underpinning coaching and mentoring

55GROW model – Goals, Reality, Options and Will

121Exercise:

56Training Models that enhance Coaching and Mentoring

122Exercise:

57Argyris’s Double Loop Learning

123Support for coaching and mentoring internally (policies, procedures, strategies and senior level support)

58• Extra reading recommended

124Barriers to coaching and mentoring within organizations (individual, team, operational, organisational)

59Kolb’s Learning Cycle

125Extra reading recommended

60• Extra reading recommended

126Determining and agreeing strategic objectives relating to coaching and mentoring

61Gardner’s Multiple Intelligences

127AC 4.2 Measuring the Success of a Coaching and Mentoring Programme.

62• Extra reading recommended

128Exercise

63Myers Briggs

129Standards, indicators and success measures (return on investment and evaluation techniques) to monitor and evaluate the impact of coaching and mentoring in an organisation.

64• Extra reading recommended

130Return on Investment calculations – team and organisation in stages:

65Hemspherical Dominance

131Learning Logs

66Transformational Learning