CHAA Exam Study Guide
Complete Review for the NAHAM Certified Healthcare Access Associate ExamBy Marie Peterson
Length9h 44m
About this audiobook
Prepare for the NAHAM Certified Healthcare Access Associate (CHAA) examination with a study guide built for patient access professionals. It gives a clear review of every domain the exam tests, plus 600 original practice questions, each with a full written explanation of why the right answer is right and why each wrong choice is a trap. Coverage includes patient access, the front-end revenue cycle, registration and identification, insurance and benefits, scheduling, patient financial services, compliance, and patient experience. Questions are scenario-based to mirror the judgment the real exam demands, so you practice the way you will be tested. Includes 2 full-length practice exams with complete answer keys and clear, plain-language review of every topic. An independent study aid, not affiliated with or endorsed by the National Association of Healthcare Access Management.
Audiobook details
GenreEducation and Learning
Length9 hrs 44 mins
Narrated byListen with 1,000+ voices
FormateBook with Audio
LanguageEnglish
Table of contents
1Front Matter
2About This Guide
3Strategies for the Multiple-Choice Exam
4Unit 1: Patient Access Fundamentals and the Front-End Revenue Cycle
5Unit 2: Registration and Patient Identification
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6Unit 3: Insurance and Benefits
7Unit 4: Scheduling, Pre-Registration, and Pre-Arrival
8Unit 5: Patient Financial Services
9Unit 6: Compliance and Regulations
10Unit 7: Customer Service, Communication, and Patient Experience
11Unit 8: Quality, Key Performance Indicators, Technology, and Synthesis
12How to Use the Practice Exams
13Quick Reference
14Final Thoughts
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