1Preface
814.9.2 Banquet Operation Uniform Policy
2Chapter
824.9.3 Banquet Operation Linen Policy
31 Introduction to Hotel Banquet Management
834.10 Top Banquet Management Software for all Event Management Needs: 4.10.1 List Of Most Searched Banquet Management Software
41.1 What Is Hotel Banquet Management?
844.11 Exercise
51.2 History Of Banquet
854.11.1 Multiple Choice Questions (MCQ)
61.2.1 Origin of the Word ‘Banquet’
864.11.2 Questions
71.2.2 Historical Context
87Chapter
81.2.3 Contemporary Times
885 Sales and Marketing
91.3 Basic Principles Of Banquet Management
895.1 6 Tips to Easily Increase Banquet Sales
101.3.1 Courtesy
905.1.1 Highlight what Makes your Space Unique
111.3.2 Efficiency
915.1.2 Go after Repeat Business
121.3.3 The Right Timing
925.1.3 Show off your Event Menus
131.3.4 Flexibility
935.1.4 Make your Clients Feel Special
141.3.5 Consistency
945.1.5 Do not be Afraid to ask for Referrals
151.3.6 Effective Communication
955.1.6 Make the Booking Process Easy for Clients
161.4 Exercise
965.2 Ways to Market a Banquet Hall
171.4.1 Multiple Choice Type Questions (MCQ)
975.2.1 Create a Network
181.4.2 Questions
985.2.2 Market For Balance
19Chapter
995.2.3 Attend Trade Shows
202 Banquet Types and Setup
1005.2.4 Refine Your Message
212.1 Types of Banquet
1015.2.5 Host an Open House
222.1.1 Buffet
1025.2.6 Attend Expos
232.1.2 Reception
1035.2.7 Direct Mail Marketing
242.1.3 Food Stations
1045.2.8 Partner Up
252.1.4 Cafeteria-style
1055.2.9 Offer Specials
262.1.5 Plated Service
1065.2.10 Start a Blog
272.2 Banquet Set-Ups
1075.2.11 Online Presence
282.2.1 T-Shaped Style Seating
1085.2.12 Publicity Gimmicks
292.2.2 Cabaret-style Seating
1095.2.13 Promote Every Day as a Business Day
302.2.3 Stand Up Reception Arrangement
1105.2.14 Food Service
312.2.4 Family Style Seating Arrangement
1115.2.15 Cooperative Advertising
322.2.5 Classroom Type Seating Arrangement
1125.2.16 Referral Service
332.2.6 Cocktail Arrangement
1135.2.17 Off-Season and Weekday Discounts
342.2.7 U Shape Style Setup
1145.3 How to Make Money With a Banquet Hall
352.2.8 Boardroom Style
1155.3.1 Appearance is (Almost) Everything
362.2.9 V-Shaped Style
1165.3.2 Premium Charges for Premium Services
372.3 Exercise
1175.3.3 Fill Dead Space with Regular Customers
382.3.1 Multiple Choice Type (MCQ)
1185.3.4 Offer In-House Catering
392.3.2 True or False
1195.3.5 Offer Event Planning
402.3.3 Questions
1205.3.6 Make Strategic Partnerships
41Chapter
1215.4 Exercise
423 Hotel Banquet Management Strategies
1225.4.1 Multiple Choice Questions (MCQ)
433.1 Whenever possible, identify who your staff should be, then hire and train accordingly
1235.4.2 Questions
443.2 Be the “host” as appropriate: 3.2.1 Update the “Small Touches” Regularly
124Chapter
453.3 Insure great food presentations
1256 Banquet Manager
463.4 Embrace Reasonable Care: 3.4.1 Benefits of Commercial Kitchen Equipment Maintenance
1266.1 Banquet Manager Duties
473.5 Exercise
1276.1.1 Customer Service
483.5.1 Multiple Choice Questions (MCQ)
1286.1.2 Staff Management
493.5.2 True or False
1296.1.3 Intermediary
503.5.3 Define the Following
1306.2 Who exactly is a banquet manager?
513.5.4 Answer the Following
1316.2.1 Post-sale Meeting
52Chapter
1326.2.2 Planning
534 Banquet Operation and Administration
1336.2.3 Staffing
544.1 Event Forecasts & Reports
1346.2.4 Kitchen Liaison
554.2 Account, Audit, and Control for Banquet Operation: 4.2.1 Banquet Income
1356.2.5 Post-event Duties
564.3 Banquet Operation Revenue
1366.3 What Does a Banquet Staff Member Do?
574.3.1 Track the Revenue and Follow the Profitability
1376.3.1 Job Description
584.3.2 Groups Versus Local
1386.3.2 Education Requirements
594.3.3 Organize Guidelines to make the Best Decisions for the Hotel
1396.3.3 Work Environment
604.4 Payment Arrangements
1406.3.4 Salary and Job Outlook
614.5 Deposits system in Banquet Operation
1416.4 Career Skills and Information for Banquet Managers: 6.4.1 Step 1: Education & Training
624.5.1 Balance Payment
1426.5 Success Tips
634.5.2 After Billing
1436.5.1 Step 2: Experience
644.5.3 Cancellations for Banquet Operation
1446.5.2 Step 3: Certification
654.6 Payment Settlement for Banquet Operation
1456.6 What Does It Take to be a Good Banquet Manager?
664.6.1 Cash Bar
1466.6.1 Banquet Manager Duties
674.6.2 Banquet Operation Master Bill
1476.6.2 Banquet Manager Skills/Attributes
684.7 Expenses for Banquet Operation
1486.7 Prime Duties Of Hotel Banquet Managers: 6.7.1 Duties and Responsibilities
694.7.1 Music and Entertainment
1496.8 Exercise
704.7.2 Mechanical Work and Equipment
1506.8.1 Multiple Choice Questions (MCQ)
714.7.3 Other Incomes
1516.8.2 Questions
724.8 Interest
152Chapter
734.8.1 Foreign Exchange
1537 Universities for Studying Hotel Banquet Management
744.8.2 Commissions and Banquet Operation
1547.1 Essential Information
754.8.3 Vending Machines at Banquet Operation
1557.2 Associate’s Degree in Culinary Arts Management
764.8.4 Cash Discount Earned
1567.3 Bachelor’s Degree in Culinary Management
774.8.5 Salvage
1577.4 Popular Career Choices
784.8.6 Miscellaneous
158Appendix
794.9 Few general Policies for Banquet Operation
159Glossary
804.9.1 Banquet Operation Car park Policy
160Index
