1Preface
949.4 Parametric Estimate: 9.4.1 Bottom-Up Estimating
2Chapter 1 Business Management: Past and Present
959.5 Activity-Based Estimates
31.1 Careers Using Business Management Skills
969.5.1 Managing the Budget
41.2 Business Owners
979.5.2 Managing Cash Flow
51.3 Outsourcing Services
989.5.3 Contingency Reserves
61.3.1 Creative Services
999.5.4 Management Reserves
71.3.2 Educators
1009.5.5 Evaluating the Budget During the Business
81.3.3 Engineers
1019.5.6 Earned Value Analysis
91.3.4 Paralegal
1029.6 Schedule Variance
101.3.5 Software Developer
1039.6.1 Estimated Cost to Complete the Business
111.3.6 Science Technicians
1049.6.2 Estimate Final Business Cost
121.4 History
1059.6.3 Establishing a Budget
131.5 Exercise
1069.6.4 Budget Timeline
14Chapter 2 Business Management Overview
1079.7 Exercise
152.1 Business Attributes
108Chapter 10 Resource Planning
162.2 Definition of a Business
10910.1 Introduction
172.3 Business Characteristics: 2.3.1 Consider the Following Scenario
11010.2 Estimating the Resources
182.4 The Process of Business Management
11110.3 Estimating Activity Durations
192.5 Business Management Expertise
11210.4 HR Planning: 10.4.1 Managing the Team
202.6 Application knowledge
11310.5 Techniques for Managing Resources
212.7 Understanding the Business Environment
11410.5.1 Resource Leveling
222.8 Management Knowledge and Skills
11510.5.2 Working with Individuals
232.9 Interpersonal Skills: 2.9.1 Communication
11610.5.3 Emotional Intelligence
242.10 Exercise
11710.5.4 Personality Types
25Chapter 3 The Business Life Cycle (Phases)
11810.6 Leadership Styles
263.1 Initiation Phase
11910.6.1 Leadership Skills
273.2 Planning Phase
12010.6.2 Listening
283.3 Implementation (Execution) Phase
12110.6.3 Negotiation
293.4 Closing Phase
12210.6.4 Conflict Resolution
303.5 Exercise
12310.6.5 Delegation
31Chapter 4 Framework for Business Management
12410.6.6 Adjusting Leadership Styles
324.1 Business Management Institute Overview
12510.6.7 Working with Groups and Teams
334.2 Introduction to the Business Management Knowledge Areas
12610.6.8 Action Item Meetings
344.2.1 Business Start-Up and Integration
12710.6.9 Management Meetings
354.2.2 Business Scope
12810.6.10 Leadership Meetings
364.2.3 Business Schedule and Time Management
12910.6.11 Types of Teams
374.2.4 Business Costs
13010.7 Qualitative Assessment of Business Performance
384.2.5 Communications
13110.8 Creating a Business Culture
394.2.6 Business Risk
13210.8.1 Characteristics of Business Culture
404.2.7 Business Procurement
13310.8.2 Innovation on Business
414.3 Business Stakeholder Management
13410.9 Exercise
424.4 Exercise
135Chapter 11 Quality Planning
43Chapter 5 Stakeholder Management
13611.1 Introduction
445.1 Introduction
13711.2 Quality and Grade
455.2 Business Stakeholders
13811.3 Statistics
465.2.1 Top Management
13911.4 Quality planning tools
475.2.2 The Business Team
14011.5 Defining and Meeting Client Expectations
485.2.3 Internal Customers
14111.6 Sources of Planning Information: 11.6.1 Techniques
495.2.4 External Customer
14211.7 Exercise
505.2.5 Government
143Chapter 12 Communication Planning
515.3 Managing Stakeholders
14412.1 Introduction
525.4 How to Relate to Different Types of Stakeholders
14512.2 Types of Communication
535.5 Exercise
14612.3 Synchronous Communications
54Chapter 6 Culture and Business Management
14712.4 Remember Time Zones
556.1 What Is Organizational Culture?
14812.5 Asynchronous Communications
566.2 Business Manager’s Checklist
14912.6 Mail and Package Delivery
576.3 Business Team Challenges
15012.6.1 Fax
586.4 Dealing with Conflict
15112.6.2 Email
596.5 Exercise
15212.6.3 Business Blog
60Chapter 7 Business Initiation
15312.6.4 Simple Syndication (RSS)
617.1 Introduction
15412.6.5 Assessing New Communication Technologies
627.2 Comparing Options Using a Weighted Decision Matrix
15512.6.6 Communication Plan Template
637.3 Weighted Decision Matrix Sample
15612.7 Exercise
647.3.1 Financial Considerations
157Chapter 13 Risk Management Planning
657.3.2 NPV
15813.1 Risk Management Process
667.3.3 NPV Example
15913.1.1 Risk Identification
677.3.4 ROI
16013.1.2 Risk Evaluation
687.3.5 Payback Period
16113.1.3 Risk Mitigation
697.4 Business Charter
16213.1.4 Contingency Plan
707.4.1 Purpose of the Business Charter
16313.2 Exercise
717.4.2 A simple example of a business charter
164Chapter 14 Business Implementation Overview
727.4.3 Overview of the Business
16514.1 Introduction
737.4.4 Objective
16614.2 Change Control
747.5 Exercise
16714.3 Exercise
75Chapter 8 Business Schedule Planning
168Chapter 15 Business Completion
768.1 Defining Activities
16915.1 Introduction
778.2 A Case Study
17015.2 Contract Closure
788.3 WBS Exercise (Solution follows)
17115.3 Releasing the Business Team
798.4 Activity List
17215.4 Final Payments
808.4.1 External Predecessors
17315.5 Post-Business Evaluations
818.4.2 Discretionary Predecessors
17415.6 Trust and Alignment Effectiveness
828.4.3 Mandatory Predecessors
17515.7 Schedule and Budget Management
838.4.4 Leads and Lags
17615.8 Risk Mitigation
848.4.5 Milestones
17715.9 Procurement Contracts
858.5 The Activity Sequencing Process
17815.10 Customer Satisfaction
868.6 Creating the Gantt Chart
17915.11 Senior Management
878.7 Creating the Network Diagram
18015.12 Archiving of Document
888.8 The Critical Path
18115.13 Exercise
898.9 Exercise
182Chapter 16 Celebrate: 16.1 Introduction
90Chapter 9 Budget Planning
183Appendix
919.1 Introduction
184Glossary
929.2 Estimating Costs to Compare and Select Business
185Index
939.3 Analogous Estimate
