6THE LAWS OF FROM ALIGNMENT
18CHAPTER 11 — STANDARDS: WHAT THIS BUSINESS DOES NOT MOVE ON
7PROLOGUE — THE RELIEF
19CHAPTER 12 — CONSISTENCY: THE COMPANY THAT SHOWS UP THE SAME
8CHAPTER 1 — YOUR BUSINESS HAS A CEILING. HERE'S WHERE IT COMES FROM.
20CHAPTER 13 — STATE: WHAT THE BUSINESS FEELS LIKE FROM THE INSIDE
9CHAPTER 2 — YOU DON'T HAVE A BUSINESS PROBLEM
21CHAPTER 14 — DETACHMENT: HOLD THE LINE
10CHAPTER 3 — THE TWO GAPS
22CHAPTER 15 — THE ONE-TRACK METHOD: THE OPERATING PLAN
11CHAPTER 4 — WHAT THE GAP IS COSTING YOU
23CHAPTER 16 — THE DECISION
12CHAPTER 5 — THE WOUND WHY