65. Evidence Without Events
2322. Settlement
76. Where Work Actually Happens
2423. When History Changes
87. Documents Don’t Make Decisions
2524. The Repository Was Never the Center
98. The Clock Never Started
2625. Capture Early, Preserve Wisely
109. Closed Isn’t Closed
2726. The End of Migration Projects
1110. The Two-Year Problem
2827. Evidence on Demand
1211. When Does a Record Exist?
2928. The Second Request
1312. The Business Completion Meeting
3029. Show Me the Decision
1413. The Event Map
3130. Certification Signed
1514. Stop Capturing Documents
3231. The Day the Records Left
1615. The Pilot
33Epilogue — Work Creates Records
1716. Listening to the Enterprise