1Preface
1066.4.4 Put up the Team Purpose Statement for all to see
2Chapter 1. Introduction
1076.5 Forming, storming, norming, performing
31.1 What are the leadership skills?
1086.5.1 About the Model
41.1.1 Transformation Leadership
1096.5.2 Forming
51.1.2 Transactional Leadership Theory
1106.5.3 Storming
61.1.3 Importance of Leadership
1116.5.4 Norming
71.1.4 Role of a Leader
1126.5.5 Performing
81.1.5 Quality of A Leader
1136.5.6 Adjourning
91.2 A born leader?
1146.6 Three Phases of Leadership Development
101.2.1 Creating an Inspiring Vision of the Future
1156.6.1 Emerging Leaders
111.2.2 Motivating and Inspiring People
1166.6.2 Developing Leaders
121.2.3 Managing Delivery of the Vision
1176.6.3 Strategic Leaders
131.2.4 Coaching and Building a Team to Achieve the Vision
1186.7 Exercise
141.3 Why is Good Leadership so Hard to Find?
119Chapter 7. Delegating
151.3.1 Expertise
1207.1 Introduction : 7.1.1 Delegation is not Empowerment
161.3.2 Metacognition
1217.2 How to delegate effectively
171.3.3 Coachability
1227.2.1 Know your Business
181.3.4 Integrity
1237.2.2 Take Responsibility
191.4 The Essential Behaviors of Good Leaders
1247.2.3 Delegating Tasks
201.4.1 Being grounded in Ethics and Integrity
1257.3 When delegating does and does not work
211.4.2 Building Trust
1267.3.1 Why Delegate?
221.4.3 Bringing others Along
1277.3.2 When Not to Delegate?
231.4.4 Inspiring those Around you
1287.4 How To Delegate The Right Tasks To The Right People?: 7.4.1 Delegate with Participation and Discussion
241.4.5 Making Decisions
1297.5 Exercise
251.4.6 Encouraging Innovation
130Chapter 8. Mentoring Others
261.4.7 Reward Achievement
1318.1 Introduction
271.5 The Inner Core of a Good Leader: 1.5.1 What is at the Core of a Good Leader?
1328.2 The Difference between Mentoring and Coaching
281.6 Exercise
1338.3 The Mentoring Process is a Two-way Street with Mutual Responsibilities
29Chapter 2. Three Traits Every Successful Leader Must Have
1348.4 Effective Mentoring
302.1 Introduction
1358.5 How Mentoring Relationships Go Wrong
312.2 The Desire to Lead
1368.5.1 Conflict in Values
322.3 Commitment to the Mission and Vision of the Organization
1378.5.2 Neglect of the Mentee
332.4 Integrity
1388.5.3 Mentors who Manipulate the Mentee
342.4.1 What is the Difference Between a Mission Statement and a Vision Statement?
1398.5.4 Mentees who Manipulate the Mentor
352.4.2 Sincerity
1408.5.5 Sabotage Against Mentors
362.4.3 Consistency
1418.5.6 Submissive Mentees
372.4.4 Substance
1428.6 So, how do you avoid the pitfalls of bad mentoring relationships?
382.5 Exercise
1438.6.1 Provide Support and Training for Mentors and Mentees
39Chapter 3. Understanding Your Role: Leading Vs. Managing
1448.6.2 Recruit Right-fit Mentors
403.1 Introduction
1458.6.3 Match the Mentor with the Mentee
413.2 Differentiating Between Management Skills and Leadership Skills
1468.6.4 Provide Feedback
423.3 Our Perceptions of Leadership
1478.6.5 Prepare for the End
433.4 The Information Commitments of a Good Leader
1488.7 What to consider before mentoring
443.4.1 Internal Information Commitment #1: To Receive Feedback and to Know One’s Weaknesses, Towards Becoming a Better Leader
1498.7.1 Willingness to Share Skills, Knowledge, and Expertise
453.4.2 Interpersonal Information Commitment #2: Know the Concerns and Aspirations of Colleagues, Subordinates, and Internal/External Stakeholder Groups
1508.7.2 Demonstrates a Positive Attitude and Acts as a Positive Role Model
463.4.3 Operational Information Commitment #3: Know the Business and Mission of the Organization/Unit
1518.7.3 Exhibits Enthusiasm in the Field
473.4.4 Operational Information Commitment #4: Measurement and Evidence-informed Decision-Making
1528.7.4 Values Ongoing Learning and Growth in the Field
483.4.5 External Information Commitment #5: Looking Outward to World Events, Trends, and New Research Findings
1538.7.5 Respected by Colleagues and Employees at all Levels of the Organization
493.5 The Communication Commitments of a Good Leader
1548.7.6 Sets and Meets Ongoing Personal and Professional Goals
503.5.1 Communication Commitment #1: Expressing Genuine Gratitude and Appreciation to Colleagues and Subordinates
1558.7.7 Values the Opinions and Initiatives of Others
513.5.2 Communication Commitment #2: Open, Transparent Communication
1568.8 Structuring tour mentoring relationship
523.5.3 Communication Commitment #3: Accessible, Easy Communication Systems
1578.8.1 Structuring Expectations
533.5.4 Communication Commitment #4: Welcoming Other Perspectives through Consultation and Active Listening
1588.8.2 To keep in Mind
543.5.5 Communication Commitment #5: Information-sharing with Stakeholders, and Being Committed to Building the Necessary Information Systems to Facilitate It
1598.8.3 Setting Boundaries of the Mentoring Relationship
553.6 The Sustainability Commitments of a Good Leader
1608.8.4 Supporting Self‐awareness, Confidence, and Independence
563.6.1 Human Sustainability
1618.8.5 How and when to Evaluate the Relationship
573.6.2 Operational Sustainability
1628.8.6 Mentor/Mentee Fit
583.7 Exercise
1638.9 Exercise
59Chapter 4. How your Personality Style Affects your Ability to Lead
164Chapter 9. Overcoming Mental Blocks To Decision Making
604.1 Introduction
1659.1 Here are 10 stress situations to overcome
614.2 The personality matrix: 4.2.1 DISC
1669.1.1 Panic
624.3 The platinum rules
1679.1.2 Fear of Change
634.4 Golden Rule : 4.4.1 The Four Core Behavioral Personality Types
1689.1.3 Lack of Sleep
644.5 Motivation
1699.1.4 Inability to Address Priorities
654.5.1 Intrinsic and Extrinsic Motivation
1709.1.5 Trade-offs
664.5.2 Smartest Leaders Do to Motivate Their Employees
1719.1.6 Acceptance Fear
674.5.3 Importance of Motivation in Leadership
1729.1.7 Confidence Crisis
684.5.4 Why is Motivation Important?
1739.1.8 Fear of Failure
694.6 Leadership strategy: 4.6.1 Emotional Intelligence for Leaders
1749.1.9 Keep Your Eyes on the Goal
704.7 Exercise
1759.1.10 Watch for the Secrets Backlash
71Chapter 5. Leadership Styles
1769.2 Challenging self-imposed assumptions
725.1 Introduction
1779.2.1 Overcomplicating
735.2 Autocratic Leadership
1789.2.2 Over Choice and False Ultimatum
745.2.1 Rarely Effective
1799.2.3 Lack of Trust in Self
755.2.2 Characteristics of Autocratic Leadership
1809.2.4 Trapped Visualisation
765.2.3 Advantage of Autocratic Leadership
1819.2.5 Perfectionism
775.2.4 Disadvantages of Autocratic Leadership
1829.2.6 Expecting Intervention
785.2.5 When to use?
1839.3 Metaphorical thinking
795.3 Democratic Leadership
1849.3.1 What is Metaphorical Thinking?
805.3.1 Commonly Effective
1859.3.2 Insight
815.3.2 Characteristics of Democratic Leadership
1869.3.3 Solution-oriented
825.3.3 Advantages of Democratic Leadership
1879.3.4 Metaphorical Thinking Example
835.3.4 Disadvantages of Democratic Leadership
1889.3.5 Outside of Established Frameworks
845.3.5 When to use it?
1899.3.6 Communication
855.4 The bureaucratic leadership styles
1909.4 Increasing new ideas
865.4.1 Characteristics of Bureaucratic Leadership
1919.4.1 Trust Yourself Enough to Trust Others
875.4.2 Advantages of Bureaucratic Leadership
1929.4.3 Communicate to Learn
885.4.3 Disadvantages of Bureaucratic Leadership
1939.4.4 Be a Courageous Change Agent
895.4.4 When to use it
1949.4.5 Course Correct to Perfect
905.5 The charismatic leadership styles
1959.5 Getting people behind your ideas
915.5.1 Characteristics of Charismatic Leadership Style
1969.5.1 Network, Network, Network
925.5.2 Advantages of Charismatic Leadership Style
1979.5.2 Sell Your Vision
935.5.3 Disadvantages of Charismatic Leadership Style
1989.5.3 Make It Real
945.5.4 When to use it?
1999.5.4 Sell Yourself
955.6 How the Most Effective Leaders Turn Weaknesses Into Strengths
2009.6 Evaluating new ideas
965.7 Removing emotional and mental blind spots: 5.7.1 How to Overcome Emotional Blind Spots
2019.6.1 Methods
975.8 Exercise
2029.6.2 Idea Development
98Chapter 6. Leading the Team
2039.6.3 Criticism Versus Improvement
996.1 Leadership Matters
2049.6.4 Evaluation Teams
1006.2 Principles for Success
2059.6.5 Evaluator Agendas and Prejudices
1016.3 Team purpose statements
2069.7 Creative leadership
1026.4 The power of purpose
2079.8 Exercise
1036.4.1 What is Purpose?
208Appendix
1046.4.2 Five Reasons Why Purpose Makes Us Better Leaders
209Glossary
1056.4.3 Creating Your Team Purpose Statement
210Index
