6Chapter 4 Follow The Money
17Chapter 15a Purpose And Perfection
7Chapter 5 Law Of Diminishing Returns
18Chapter 15b Purpose And Perfection Continued
8Chapter 6 The Great Culture Shift
19Chapter 16a Final Straw Or New Beginning
9Chapter 7 Broken Promises
20Chapter 16b Final Straw Or New Beginning Continued
10Chapter 8 Constant Change
21Chapter 17 More Than A Number — Retention And Recruitment
11Chapter 9 Two For One Model
22Closing Credits
