Length57m
About this audiobook
Nineteen practical chapters help hospitality teams welcome guests, understand requests, explain delays, recover from service errors, coordinate handoffs, and complete follow-up. Fictional scenarios and exercises cover reception, dining-room service, telephone calls, written replies, and team coaching. The expanded bartending section follows an order through confirmation, preparation, presentation, delivery, and station reset, with a ten-question spirits and cocktail knowledge review. Additional lessons cover thoughtful recommendations and using shift observations to improve service. Adapt the exercises to your workplace procedures and authority. Narrated with the AI voice of JustIN Case II.
Audiobook details
GenreBusiness and Economics
Length57 mins
Narrated byRecorded Track
FormatAudiobook
Publish dateOct 8, 2026
LanguageEnglish
Never Split the DifferenceChris Voss, Tahl Raz8h 7m4.4 (277.7K)$26 · $0.00
The Intelligent Investor Rev Ed.Benjamin Graham17h 48m4.3 (191.5K)$40 · $0.00
The Hard Thing About Hard ThingsBen Horowitz7h 57m4.2 (134.3K)$26 · $0.00
Boundaries for LeadersHenry Cloud7h 36m4.3 (3.6K)$26 · $0.00
The Secret Door to SuccessFlorence Scovel Shinn2h 25m4.5 (2.1K)$1.20 · $0.00
This Is Going to HurtAdam Kay5h 47m4.4 (444.7K)$24 · $0.00
Big TrustShadé Zahrai, Fayçal Sekkouah8h 36m4.6 (406)$26 · $0.00
The Intelligent Investor Third EditionBenjamin Graham, Jason Zweig20h4.4 (156.6K)$46 · $0.00
Bottle of LiesKatherine Eban14h 25m4.4 (12K)$33 · $0.00
The Antiracist Business BookTrudi Lebrón6h 10m4.6 (275)$17 · $0.00
The FormulaJoshua Robinson, Jonathan Clegg10h 41m4.4 (6.9K)$29 · $0.00
Let Them LeadJohn U. Bacon7h 10m4.5 (1.4K)$24 · $0.00
Secrets of the Millionaire MindT. Harv Eker5h 11m4.4 (301.4K)$24 · $0.00
The Person You Mean to BeDolly Chugh9h 6m4.4 (7.2K)$29 · $0.00
BoundlessNick Kostov, Sean McLain9h 17m4.5 (1.1K)$29 · $0.00
Everyday DharmaSuneel Gupta5h 2m4.5 (761)$20 · $0.00
Let's Talk Mutual FundsMonika Halan7h 5m4.4 (2.4K)$16 · $0.00
Secret PowerDwight Lyman Moody3h 7m4.4 (1.4K)$1.20 · $0.00
The Law of Success in Sixteen LessonsNapoleon Hill2h 39m4.4 (17.2K)$2 · $0.00
Barbarians at the GateBryan Burrough, John Helyar3h 3m4.4 (52.7K)$18 · $0.00
You may also like
An Enquiry Concerning Human UnderstandingDavid Hume5h 59m4.1 (29.2K)$2.30
THE THEORY OF THE LEISURE CLASS: An Economic Study of American Institutions and a Social Critique of Conspicuous Consumption (Annotated)Thorstein Veblen12h 58m4.4 (1K)$1.99 · $0.00
StoryRobert McKee6h 13m4.3 (24.8K)$24 · $0.00
The World as Will and Idea (Vol. 1 of 3)Arthur Schopenhauer20h 17m4.4 (519)$2.30
The Art of Money GettingP. T. Barnum1h 27m4.1 (7.5K)$4.70 · $0.00
How to Master the Art of Selling Anything ProgramTom Hopkins10h 28m4.3 (179)$25
The Academy of Master ClosingTom Hopkins7h 45m4.6 (31)$40
The Art of Logical Thinking, or, The Laws of ReasoningWilliam Walker Atkinson3h 50m4.0 (287)$2.30
Insight OutTina Seelig5h 13m3.9 (570)$24 · $0.00
Blackboard DrawingFrederick Whitney25m4.2 (51)$2 · $0.00
The New Science of Healthy AgingScientific American6h 14m3.9 (265)$17
A Book of PrefacesH. L. Mencken7h 33m3.8 (67)$2 · $0.00
Public Speaking SuperstarMade for Success7h 25m3.6 (72)$30
CEO Communication SkillsMade for Success8h 59m3.8 (28)$20
Business-Englisch lernen Audio - Can you deal with change?Ian McMaster1h 14m$23
The Best of Radical Candor, Vol. 1: Get Stuff DoneKim Scott6h 4m$23
Personality ChallengesMade for Success1h 35m2.8 (18)$14
Proof It!Made for Success37m$5
Modern FictionCharles Dudley Warner45m$2 · $0.00
Nationality and Race from an Anthropologist's Point of ViewArthur Sir Keith1h 14m$1 · $0.00