Healthcare Call Center Essentials
Optimize Your Medical Contact Center to Improve Patient Outcomes and Drive Organizational SuccessBy Peter Lyle DeHaan
Length3h 46m
About this audiobook
Healthcare Call Center Essentials provides practical and actionable tips to medical call center operations. Discover how to better manage your team and develop strategies to meet your goals and powerfully support patients and healthcare facilities.
Audiobook details
GenreBusiness and Economics
Length3 hrs 46 mins
Narrated byListen with 1,000+ voices
FormateBook with Audio
Publish dateJun 6, 2022
LanguageEnglish
Table of contents
1Opening Credits
2Call Centers: The Future of Healthcare
3Part 1: Management
4Part 2: Staffing
5Part 3: Operations
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6Part 4: Customer Service
7Part 5: Marketing and Promotion
8Part 6: Technology and Tools
9Part 7: Seasonal Considerations
10The Future of the Healthcare Call Center Industry
11About Peter Lyle DeHaan
12Closing Credits
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