Jason Wrench is a professor and Chair of the Department of Communication at SUNY New Paltz, where he teaches public speaking, organizational communication, and AI and human communication. He has spent his career studying how people persuade, perform, and read the room, and he is the author of academic textbooks on communication and research methods. Terms and Conditions Apply brings that fascination with what people say, and what they never bother to read, into literary horror. He works in the Hudson Valley, near the kind of beautiful, quiet place where signing anything is a very bad idea.