1Testimonials
110Priming: Unconscious Influence on Decisions
2Preface
111The Illusion of Introspection
31. What is Neuromarketing and Why Does it Matter?
112Subliminal Processing
4The Limitations of Traditional Methods
113Heuristics: System 1 Mental Shortcuts
5Direct Access to Brain Processes
114Processing Fluency
6Business Applications
115Mere Exposure: Familiarity Breeds Preference
7Ethical Considerations
116Implications for Marketing
8The Current State of the Field
11712. Neuroplasticity and Consumer Learning
9Why This Knowledge Matters
118Cellular Mechanisms of Neuroplasticity
102. History and Evolution of Neuromarketing
119Sensitive Periods and Early Brand Loyalty
11The Origins: When Neuroscience Looked at the Market
120Conditioning and Association Formation
12The Birth of a Discipline
121Habit Formation
13The Pioneering Studies That Revolutionized the Field
122Observational Learning and Mirror Neurons
14The Evolution of Tools
123Extinction and Behavior Change
15From Theory to Business Practice
124Memory Consolidation During Sleep
16The Challenges Along the Way
125Interference: When New Learning Competes with Old
17Where We Are Now
126Negative Neuroplasticity
18The Future Is Already Being Written
12713. The Purchase Decision Sequence
193. Neuromarketing Research Methods
128The Neurological Timeline of Decision Making: From Perception to Action
20Functional Magnetic Resonance Imaging (fMRI)
129The Moment of Commitment and Post-Purchase Dissonance
21Electroencephalography (EEG)
130Strategic Implications for Marketing
22Eye Tracking
13114. The Emotional Mechanism in Purchase Decisions
23Galvanic Skin Response (GSR)
132Somatic Markers: The Brain's Emotional Compass
24Automated Facial Coding
133Anticipated Emotions vs. Experienced Emotions
25Heart Rate and Variability
134Emotional Regulation and Compensatory Shopping
26The Neuromarketing Research Matrix
135Strategic Implications: Designing for the Right Emotion
27Validation and Methodological Limitations
13615. Introduction to Cognitive Biases: The Brain's Shortcuts
284. Ethics and Legal Considerations in Neuromarketing
137Why Do Cognitive Biases Exist?
29The Problem of Consumer Autonomy
138Anchoring Bias: First Impressions Count
30Informed Consent in Research
139The Framing Effect: Form Matters as Much as Substance
31Vulnerability of Specific Populations
140Loss Aversion: The Pain of Losing is Greater than the Pleasure of Gaining
32Transparency and Disclosure
141Confirmation Bias: We Hear What We Want to Hear
33Manipulation versus Persuasion
142Toward a Taxonomy of Persuasion
34Existing Regulatory Frameworks
14316. Urgency and Scarcity: The Decision Accelerators
35Corporate Responsibility and Self-Regulation
144The Psychology of Urgency: The Fear of Missing Out on the "Now"
36The Future of Neuromarketing Regulation
145The Psychology of Scarcity: The Fear of Running Out
37Responsibility of the Informed Consumer
146The Lethal Combination: Urgency + Scarcity
38Conclusion: Navigating Ethical Territory
147Ethical Use of Urgency and Scarcity
395. Practical Applications of Neuromarketing Today
14817. Reciprocity and Commitment: Social Debts and Personal Consistency
40Frito-Lay: Packaging Redesign Based on Brain Response
149The Principle of Reciprocity: The Need to Repay a Debt
41Campbell's: Label Design Optimization
150The Principle of Commitment and Consistency: The Obsession with Being Consistent
42Hyundai: Neuroscience-Based Car Design
151Strategic Implications: Creating Debt and Building Consistency
43PayPal: Digital Interface Optimization
15218. Priming and Subliminal Processing: The Invisible Influence
44Yahoo: Display Advertising Optimization
153Priming: Setting the Mental Stage
45Nabisco: Packaging Sound Selection
154Subliminal Processing: Myth or Reality?
46Martin Lindstrom: Study of Religious Brands
155The Ethics of Invisible Influence
47Innerscope Research: Measuring the Effectiveness of Super Bowl Ads
156Strategic Implications: Controlling the Context
48Cross-Cutting Lessons from Practical Applications
15719. Availability and Mere Exposure: The Illusion of Familiarity
496 . Anatomy of the Brain: Key Structures for Marketing
158Availability Bias: If I Can Remember It, It Must Be Important
50Nucleus Accumbens
159The Mere Exposure Effect: Familiarity Breeds Preference
51Insula
160Strategic Implications: Repetition is Reputation
52Amygdala
16120. Social Proof and Authority: The Influence of the Group and the Expert
53Hippocampus
162Social Proof: The Safety of the Masses
54Prefrontal cortex
163Authority Bias: Obedience to Experts
55Anterior Cingulate Cortex
164Strategic Implications: Demonstrating Consensus and Projecting Credibility
56Ventral Striatum
16521. Anchoring and Dragging: The Power of First Impressions and Group Influence
57Orbitofrontal cortex
166Anchoring Bias: The Tyranny of the Starting Point
58Superior Temporal Cortex
167The Bandwagon Effect: Following the Crowd
59Thalamus
168The Interaction Between Anchoring and Bandwagoning
60Hypothalamus
169Strategic Implications: Set the Anchor and Build Momentum
61Basal ganglia
17022. The Endowment Effect and Status Quo Bias: Why We Hate to Lose What We Have
62Systems Integration
171The Endowment Effect: The Magic Touch of Ownership
637. The Reptilian Brain: Primitive Instincts and Survival
172The Status Quo Bias: The Tyranny of Inertia
64Survival: The Fundamental Instinct
173Strategic Implications: Encourage Ownership and Exploit Inertia
65Territoriality and Possession
17423. Ambiguity Aversion and the Certainty Effect: The Need for the Known
66Social Hierarchy and Status
175Ambiguity Aversion: The Fear of Not Knowing the Odds
67Reproduction and Sexual Attractiveness
176The Certainty Effect: The Irresistible Appeal of 100%
68Fight or Flight Response
177Strategic Implications: Selling Certainty in an Uncertain World
69Contrast and Novelty
17824. Sunk Cost and Overconfidence: Trapped by the Past and Blind to the Future
70Simplicity and Clarity
179The Sunk Cost Fallacy: The Inability to Let Go
71Self-centeredness
180Overconfidence Bias: The Illusion of Infallibility
72Primacy and Recency
181The Dangerous Combination
73Visual and Concrete Test
182Strategic Implications: Appeal to Self-Esteem, but with Caution
74Implications for Marketing
18325. The Serial Position Effect and the Peak-End Rule: How the Beginning and End Define the Experience
758. The Limbic System: Emotions, Memory, and Associations
184The Serial Position Effect: The Importance of Being First and Last
76Dual Emotional Processing: Fast and Slow Pathways
185The Peak-End Rule: The Memory of Emotion
77Basic Emotions in Marketing
186Strategic Implications: Designing Memories, Not Just Experiences
78Emotional Conditioning
18726. From Pain to Action: The AIDA Model and the Art of Emotional Storytelling
79Emotional Memory
188The AIDA Model: A Four-Stage Psychological Journey
80Emotional Contagion
189Emotional Storytelling: The Vehicle of Persuasion
81Arousal and Valence
190Applied Example (Accounting Software for Freelancers):
82Complex Emotions
191Strategic Implications: Orchestrating the Customer Journey
83Emotional Dissonance
19227. Identity Marketing: Brand Archetypes and Tribe Building
84Emotional Personalization
193Beyond Emotion: When Brand Becomes Identity
85Integration with Other Systems
194Brand Archetypes: Universal and Resonant Personalities
869. The Neocortex: Rational Thinking and Justification
195Tribal Marketing: Fostering a Sense of Belonging
87Executive Functions and Cognitive Control
196Tactics for Building a Tribe:
88Language Processing and Narratives
197Strategic Implications: From Selling Products to Leading a Movement
89Rational Justification of Emotional Decisions
19828. Precision Marketing: Personalization, Cognitive Load, and the Architecture of Attention
90Comparison of Alternatives
199Deep Personalization: From Data to Empathy
91Value Calculation and Framing
200Relevance and Cognitive Load Management
92Abstract Thinking and Symbols
201The Architecture of Attention: Design as a Visual Guide
93Mental Simulation and Planning
202Strategic Implications: The Synergy of Precision
94Complex Social Reasoning
20329. Neuromarketing in Action: Real-World Case Studies
95Limitations of the Neocortex
204PayPal and the Obsession with Reducing Cognitive Load
96Integration of the Three Brains
205Hyundai and EEG-Based Car Design
9710. How the Three Brains Work Together
206Google and the Architecture of Attention in Search
98Connectivity Architecture between Systems
20730. From Theory to Action: A Framework for Implementing Neuromarketing
99Temporal Sequence of Activation in Purchasing Decisions
20831. The Return on Investment (ROI) of Neuromarketing: Justifying the Investment in the Brain
100Scenario 1: The Three Systems in Alignment
209Beyond Traditional Metrics: Measuring What Really Matters
101Scenario 2: Conflict Between the Limbic System and the Neocortex
210Quantified Case Studies: ROI in Numbers
102Scenario 3: Reptilian Brain Overrides Other Systems
211Building the Business Case for Neuromarketing
103Scenario 4: Neocortex Regulates Emotional Responses
212The Cost of Ignorance
104System Dominance by Product Type
21332. The Horizon of Neuromarketing: Conclusions and the Next Frontier of Persuasion
105Neurotransmitters as Integration Mediators
214Emerging Trends: The Fusion of Neuroscience and Technology
106Implications for an Integrated Marketing Strategy
215The Ethical Imperative: With Power Comes Responsibility
10711. Conscious vs. Unconscious Processes
216Epilogue: Marketing as a Service, Not as an Interruption
108Dual Processing Theory
217About the Author
109Automatism: Unconscious Processing
218Notes