Audio only
The Experience Business
Why Price-Focused Businesses Fail and What winners Do InsteadBy James SinclairNarrated by James SinclairLength3h 6m
About this audiobook
How is it that some companies seem to be able to charge sky-high prices and 'get away with it' while their competitors struggle to get customers at any price and often end up discounting their way out of profitability and business? The answer lies in
The Experience Business. When you listen to this audiobook you'll understand: The KEY DIFFERENCES between experience businesses and price-led businesses Why businesses need a set of rules to consistently deliver GREAT CUSTOMER EXPERIENCES How to craft a set of experience rules to drive your own BUSINESS GROWTH AND PROFIT The SECRET WEAPON of every profitable experience business How to shortcut the traditional customer journey from PROSPECT INTO RAVING FAN
Audiobook details
GenreBusiness and Economics
Length3 hrs 6 mins
Narrated byJames Sinclair
FormatAudiobook
Publish dateJan 25, 2021
LanguageEnglish
Table of contents
1Opening Credits
11Chapter 8: Be The Ultimate Expert
2Foreword
12Chapter 9: Good To Great
3Introduction
13Chapter 10: Market By Attraction
4Chapter 1: Building A Business That Competes On Experience
14Chapter 11: Educate
5Chapter 2: Vision, Mission And Culture
15Chapter 12: The Experience Business's Life Journey
Show all chaptersShow less
6Chapter 3: Recruiting Your Team
16Chapter 13: The Experience Starts With Easy Peasy
7Chapter 4: Pricing + Consistency = Profit
17Chapter 14: Thirty-five Awkward Questions
8Chapter 5: Build A Business On Testimonials
18Summary
9Chapter 6: The Memory Making Organisation
19Closing Credits
10Chapter 7: Amazing Aesthetics
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