1Chapter 1 Convention Center Business Fundamentals: Derivatives
903.2.8 The role of investment banking
21.1 Introduction
913.2.9 Portfolio Management
31.1.1 Business traveler
923.2.10 Crisis management
41.1.2 Why this KPI is useful
933.2.11 Financial plan
51.1.3 Purpose
943.2.12 Compliance and internal financial controls
61.1.4 Dealing with Adverse Conclusions and Conclusions
953.3 Capital Budgeting
71.1.5 Will this model work in a convention center?
963.3.1 The study focuses on three types of investment projects:
81.1.6 How the data is calculated and/or organized
973.3.2 A survey was created and sent to Hanthemes on the following topics:
91.2 Sales and Marketing Derivatives
983.4 Capital Structure
101.2.1 Is this the expected result on the screen?
993.4.1 There are many reasons for motivation to study hospitality:
111.2.2 Promotion meaning and definition
1003.4.2 The results of this study are novel in many respects:
121.2.3 Role of promotion
1013.4.3 The rest of the investigation proceeds as follows:
131.2.4 Essential promotional tool
1023.4.4 Description of data and variables
141.2.5 Rehearsal
1033.4.5 Conclusion and consideration
151.2.6 Price reduction campaign
1043.5 Summary
161.2.7 Combined offers or bundles
1053.6 Question Hiccups:
171.2.8 Point of sale (POS) display
106References
181.2.9 Patron reward
107Chapter 4 Human Resources Derivatives
191.3 Earned Service Revenue Details: Derivatives
1084.1 Introduction
201.3.2 What is Revenue Generation?
1094.1.1 Literature review
211.3.3 What is Revenue Management?
1104.1.2 Employment structure
221.3.4 Understanding Hotel Revenue Management
1114.1.3 Regarding female employment in Turkey, Özcan (1995) states:
231.3.5 Manage resources better
1124.1.4 Recruitment and Selection
241.3.6 How to increase sales
1134.1.5 Training
251.3.7 Revenue management strategy
1144.1.6 Performance evaluation and task analysis
261.3.8 Hotel pricing strategy
1154.1.7 Method
271.3.9 Other hotel pricing strategies
1164.2 Sustainability Derivatives: 4.2.1 Theoretical basis:
281.3.10 Hotel market segmentation
1174.3 Unclear job expectations: 4.3.1 Theoretical basis and hypothesis formulation
291.4 Operating Expense Details: Derivatives
1184.4 Inefficient communication
301.4.1 Core paper
1194.4.1 Insight into the hotel industry
311.4.2 Operating Expense Ratio (OER) formula
1204.4.2 The role of communication in the hotel industry
321.4.3 Examples of Operating Expense Ratio (OER)
1214.4.3 Effective in improving hospitality communication skills
331.4.4 Operating Expense Ratio (OER) vs. capitalization rate
1224.4.4 The Importance of Successful Communication Skills in the Hospitality Industry
341.4.5 Operating expense ratio limit
1234.4.5 Remove Hospitality Barriers with Effective Communication Skills
351.4.6 Operating expenses
1244.5 Minimal growth opportunities
361.4.7 What are Business Expenses?
1254.5.1 How big is the hotel industry in India?
371.4.8 What are the operating costs?
1264.5.2 How will tourism affect the hospitality industry?
381.4.9 Operating expenses and non-operating expenses
1274.5.3 What are the job opportunities in the hotel management industry?
391.4.10 What are non-business expenses?
1284.5.4 What are the key skills required in the hospitality and tourism industry?
401.4.11 What is the difference between capital and operating costs?
1294.5.5 How to improve your multitasking skills
411.6 Origin of tourism
1304.6 Summary
421.7 Summary
1314.7 Question Hiccups:
431.8 Question Hiccups: References
132References
44Chapter 2 The Case of the Declining Profit Margin
133Chapter 5 Presenting and Displaying KPIs
452.1 Introduction
1345.1 Introduction
462.2 Security and Safety Derivatives
1355.1.1 To create key performance indicators, it’s important to consider:
472.3 Antisocial Guest Behavior
1365.1.2 When designing and evaluating your service, you should follow these steps:
482.3.1 What is harassment?
1375.1.3 Literature review
492.3.2 What is bullying?
1385.2 Average daily rate
502.3.3 What should you do if you or someone else is being harassed or bullied?
1395.2.1 Importance of Average Daily Rate
512.3.4 Campaign against bullying and harassment
1405.2.2 Examples of ADR
522.3.5 Definition of consumer behavior
1415.3 Revenue per available room
532.3.6 Psychological factors
1425.3.1 Core paper
542.4 Employee Safety Concerns
1435.3.2 Understand your revenue per available room (RevPAR):
552.4.1 Role of education
1445.3.3 How RevPAR is calculated:
562.4.2 How does the hotel provide guest security?
1455.3.4 How to improve RevPAR
572.4.3 Who is responsible for hotel health and safety?
1465.3.5 Excellent customer service:
582.4.4 What are the hotel’s main safety procedures?
1475.3.6 Alternative to RevPAR
592.4.5 The biggest occupational hazard in the hotel industry?
1485.3.7 TRevPAR (total revenue per available room)
602.4.6 What are the health and safety protocols to follow on the restaurant floor?
1495.3.8 ARPAR (adjusted revenue per available room)
612.4.7 Health and safety in the kitchen and cooking:
1505.3.9 GOPPAR (gross operating profit per vacant room)
622.4.8 Health and Safety - Catering vs Hospitality:
1515.3.10 Example of RevPAR
632.4.9 Specific measures for health and safety at hotels:
1525.3.11 What can RevPAR tell me?
642.5 Data Privacy
1535.3.12 Where does RevPAR fail?
652.5.1 Importance of data protection in the travel industry:
1545.3.13 Should RevPAR be high or low?
662.5.2 Why travel agencies fall short when it comes to data protection
1555.3.14 Final result
672.5.3 How Travel Agents Mitigate Privacy Risks
1565.4 Average length of stay
682.5.4 Key challenges in the travel and tourism industry:
1575.4.1 Why ALOS is Important for Vacation Rentals
692.5.5 Good data protection creates trust and loyalty
1585.4.2 How is the average length of stay calculated?
702.5.6 Data breaches cause severe financial and reputational damage
1595.5 Occupancy rate
712.5.7 Explanation of important laws
1605.5.1 Occupancy rate
722.6 Summary
1615.5.2 ADR (Average Daily Rate)
732.7 Question Hiccups:
1625.5.3 ALOS (Average Length of Stay)
74References
1635.6 Online reviews
75Chapter 3 Facility Condition and Capital Spending Derivatives
1645.6.1 Investigate the impact of review count on booking deals
763.1 Introduction
1655.7 Summary
773.1.1 Literature review
1665.8 Question Hiccups:
783.1.2 Hotel comfort factor and hotel compensation factor
167References
793.1.3 Scientists evaluated eight tourist destinations in Taiwan
168Chapter 6 Framework and Context and Steps for Implementing a KPI Program
803.1.4 Structure and standards
1696.1 Introduction
813.1.5 FAHPs
1706.2 Revenue growth
823.2 Nature, Significance and Scope of Financial Management
1716.2.1 Understanding Hotel Revenue Management
833.2.1 What is Financial Management?
1726.2.2 Why is revenue management important to the hospitality industry?
843.2.2 Importance of financial management
1736.3 Summary
853.2.3 Scope of financial management
1746.4 Question Hiccups:
863.2.4 Financial management goals
175References
873.2.5 Financial Manager and Consultant Functions
176Glossary
883.2.6 Career Opportunities in Financial Management
177Index
893.2.7 The role of corporate finance