61.3.1 Risk Assessment
667.1 Introduction
71.3.2 Crisis Communication Plans
677.2 Tourism in South Africa
81.3.3 Emergency Response Protocols
687.3 Impact of COVID-19 on Tourism
91.4 Leadership in Crisis
697.4 Theoretical Framework: Butler’s Tourism Area Life Cycle (TALC)
101.4.1 Role of Leadership: 1.4.2 Crisis Team Formation and Roles
707.5 Domestic tourism
111.5 Crisis Communication
717.6 Stokvels: 7.6.1 Travel Stokvels, leisure on lay-by and pay at your pace
121.5.1 Effective Communication Strategies
727.7 Summary
131.5.2 Media Relations
737.8 References
141.5.3 Social Media Management
74Chapter 8
151.7 Lessons Learned and Continuous Improvement
75Covid-19 Pandemic and Global Tourism
161.8 Summary
768.1 Introduction
171.9 References
778.2 Impacts on Travel and tourism
18Chapter 2
788.3 Post-Covid global tourism
19Crisis Management - Managing tourism in the face of adversity
798.4 Summary
202.1 Natural or human-made crises?
808.5 References
212.2 The scale of the crisis
81Chapter 9
222.3 Is the tourism industry inherently inclined towards crisis or calm, or does it have a ‘natural’ state?
82Building Trust Among Tourists In The Post-Covid-19 Period
232.4 Crisis management and risk management
839.1 Introduction
242.5 Disaster Tourism
849.2 Theoretical framework: external quality certifications in the tourism and hospitality industry
252.6 The Importance of Crisis Management for the Tourism Industry
859.3 Materials and methods: 9.3.1 Sampling procedure and data collection
262.7 Summary
869.4 The role of quality certifications in health crises: 9.4.1 External quality certifications and hotel chains
272.8 References
879.5 Main approaches to generating trust among potential clients in the COVID-19 era
28Chapter 3
889.6 Summary
293.3 Marketing and Image Restoration
899.7 References
303.4 Infrastructure and Product Development
90 Chapter 10
313.5 Government and Policy Support
91The Fukushima Nuclear Catastrophe: Systemic Breakdown and Pathology
323.6 Community Involvement and Social Impact
9210.1 Introduction
333.7 Summary
9310.2 The impacts of the Fukushima disaster
343.8 References
9410.2.1 Environmental Impacts
35Chapter 4
9510.2.2 The economic impacts of the Fukushima disaster
36Sustainability
9610.2.3 Macroeconomic impacts
374.1 Introduction to Sustainable Tourism: 4.2.1 Triple Bottom Line Approach (Economic, Social, Environmental)
9710.3 Post-disaster reconstruction and strengthening resilience
384.3 Environmental Conservation in Tourism
9810.3.1 Going de-nuclear in Fukushima
394.4 Community Engagement and Social Responsibility
9910.3.2 Manufacturing
404.5 Economic Sustainability
10010.3.3 Agriculture
414.6 Policy and Regulation for Sustainability
10110.3.4 Tourism
424.7 Education and Awareness
10210.4 Decision-Making for Sustainability
434.8 Summary
10310.5 Summary
444.9 References
10410.6 References
45Chapter 5
105Chapter 11
46Crisis Sciences for Sustainability Beyond the Limits of Management and Policy
10611.1 Introduction
475.1 Bounded Rationality: Limits of Management and Policy
10711.3 Tourism on Grand Bahama Island
485.2 Vulnerability and Risk Assessment
10811.4 Research Methods
495.3 Socio-homeostasis: From Disaster Management to Crisis Sciences.
10911.4.1 Findings
505.4 Adaptive Governance for Sustainable Crisis Management
11011.4.2 Coordination
515.5 Resilient Infrastructure and Technology Innovation
11111.5 Discussion
525.6 Socio-Ecological Systems and Crisis Adaptation
11211.6 Summary: 11.7 References
535.7 Climate Change and Disaster Risk Reduction
113Chapter 12
545.8 Crisis Communication and Community Engagement
114Remaking Eco-civilization by Sustainable Decision-Making
555.11 Conclusion: 5.12 References
11512.1 Eco-citizenship Beyond the Generations
56Chapter 6
11612.2 Translational Research for Climate Crisis
57Hurricane Katrina and New Orleans (2005)
11712.3 Summary
586.1 Socioeconomic Impacts
11812.4 References
596.1.1 Economic Growth: 6.1.2 Labour Market
119Index
606.2 Sectoral Impacts
