6Post-Crisis Exit Effect
30Chapter 7 - Essential Counseling Skills
7Chapter 2 - Crisis Intervention: Returning People to Normal
31Interpersonal Skills - Communication
8Further Help
32The Communication Cycle
9The Restabilization Process
33Controlor the Cycle of Action
10The 4 Restabilization Stages
34Preparation
11Restabilization - An Overview
35Structured Conversation
12Breakthroughs
36Conversation Control
13Chapter 3 - The Process in Detail
37Communication Exercises (CEs)
14The Trigger Event
38Communication Lag
15Session #1 - The Recap Session
39Chapter 8 - A Code for Counselors
16Session #2 - The Review Session
40Chapter 9 - The Dark Serpent Dilemma and Technique
17Session #3 - The Repair Session
41The Dark Serpent Technique (DST)
18Session #4 - The Reinforcing Session
42Dark Serpent Successes
19Chapter 4 - Guidelines for the Counselor
43Chapter 10 - Restabilization and CISD: A Brief Comparison
20The End Point
44Glossary of Terms
21Diagnosis
45Appendix: Sources of Information and Assistance
22Chapter 5 - The Personal View of Crisis
46Bibliography
23One-on-One Session Model
47Index
24Group Session Model