Customer Loyalty
How to Retain Your Customer Base Through LoyaltyBy Anthony Ekanem
Length13m
About this audiobook
Customer loyalty is the single most important element to retain within a business relationship. A lot of positive elements can be derived from a well-established loyal customer base. Huge amounts of money is periodically allocated to advertising, primarily to garner a bigger market share of consumers, but with the existence of a loyal customer base, these expenses can be channeled towards other better and more beneficial areas.
Audiobook details
GenreBusiness and Economics
Length13 mins
Narrated byListen with 1,000+ voices
FormateBook with Audio
Publish dateJun 15, 2016
LanguageEnglish
Table of contents
1Foreword
2How Important is Customer Loyalty?
3Discern Where You Are in Customer Loyalty
4Understand Your Target Audience and Their Needs
5Supply Products of Worth to Fulfill a Need
Mostrar todos os capítulosVer menos
6Make Sure Your Customer Service is Exceptional
7Staff Training
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