Armed with only a backpack, her boyfriend, and a mysterious old photograph, 23-year-old Sophie Groenveld escapes tension at home for a summer in England, determined to uncover her mother's secret past. Whatever she discovers will help her figure out where she belongs and heal the heartache that plagues her family.
When her boyfriend abandons her in York—leaving her without money or passport—the photograph leads Sophie to an old rundown inn, its enigmatic proprietor, and a collection of new friends who carry the clues to solve the mystery. Taking a job as the night desk clerk at the shabby but quaint Aviary Inn, Sophie becomes curious about its connection to her mother's hidden history.
As she navigates the labyrinthine lives of the eccentric staff, guests, and intriguing locals—including possible new love interests—an unexpected hotel visitor provides a crucial revelation. Now Sophie must decide whether to accept guidance or chart her own course through the secrets of the past.