Customer Loyalty

How to Retain Your Customer Base Through LoyaltyBy Anthony Ekanem
Listen with Sir Michael Caine™ and 1,000+ voices
Length13m

About this audiobook

Customer loyalty is the single most important element to retain within a business relationship. A lot of positive elements can be derived from a well-established loyal customer base. Huge amounts of money is periodically allocated to advertising, primarily to garner a bigger market share of consumers, but with the existence of a loyal customer base, these expenses can be channeled towards other better and more beneficial areas.

Audiobook details

GenreBusiness and Economics
Length13 mins
Narrated byListen with 1,000+ voices
FormateBook with Audio
Publish dateJun 15, 2016
LanguageEnglish

Table of contents

1Foreword
2How Important is Customer Loyalty?
3Discern Where You Are in Customer Loyalty
4Understand Your Target Audience and Their Needs
5Supply Products of Worth to Fulfill a Need
Show all chapters
6Make Sure Your Customer Service is Exceptional
7Staff Training
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